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AI Technical/Solution Architect

4 weeks ago

Taguig, National Capital Region, Philippines GodHeir Services Full time
Overview

Job Title: AI Technical/Solution Architect

Category: Software Development / Engineering

Location: Taguig (onsite 1-2 days/week preferred; remote option considered)

Work shift: Mid-shift (1pm night shift)

Salary: Up to Php 200,000

Experience: 9+ years

Non-negotiable
  • 9+ years of experience in AI Solution or Technical Architect
  • Experience in Data Science and Machine Learning
  • Leading a project is required, not people management
  • Ability to work in a hybrid environment in Taguig, onsite 1-2 days/week; remote option if preferred
Position Description

We are looking for a Technical Architect with expertise in AI and CX-related solutions to design development projects and oversee programs to ensure proper architecture is implemented.

You should be an excellent communicator who can translate complex requirements into functional and technical architecture design. You are expected to own and guide the development team to ensure project delivery.

This is a senior role focused on ensuring automation development projects are designed effectively, delivered on time, and aligned with internal automation development framework and industry standards.

Essential Functions
  • Understand client needs to define automation development specifications
  • Propose and implement scalable design, software improvements and optimization solutions
  • Provide extensive code reviews with software engineers
  • Develop both front-end and back-end with tests and standards in place
  • Analyze business software requirements and ensure SLA compliance
  • Conduct business analysis to capture end to end requirements
  • Plan and design the structure of a technology solution, estimate and create proposals
  • Communicate system requirements to software development teams
  • Evaluate and select appropriate software or hardware; suggest integration methods
  • Own and oversee assigned programs and guide team until delivery
  • Assist with solving technical problems when they arise
  • Ensure implementation of agreed architecture and infrastructure
  • Address technical concerns, ideas and suggestions
  • Meet with governance team to relay project updates, risks and issues
  • Train junior members in Business Analysis and Architectural Design
  • Meet service level targets in SLA for Incident, Problem, Service Requests, Change Management
Required Qualifications
  • BSc/BA in Computer Science, IT, Computer Engineering or related field
  • Proven experience as Technical/Solutions Architect with at least 9 years
  • 9+ years full-stack development experience building projects from ground up
  • Experience writing software that follows development standards
  • Experience in CX solutions using Omnichannel tools is highly preferred
  • Extensive experience in AI projects and CX solutions
  • Understanding of strategic IT solutions
  • Experience in Agile environment and project management
  • Technical knowledge on AI tools or languages (React, Angular, Node.js, Java, JavaScript, .NET, C#, Python, SQL); Blue Prism, UI Path, Automation Anywhere, Selenium
  • Familiarity with operating systems and databases (Windows, UNIX; SQL, MySQL, MongoDB)
  • Cloud technologies familiarity
  • Excellent communication and problem-solving skills
  • Knowledge of Data Science and Machine Learning
  • Organizational and leadership skills
  • ITIL, BA experience
  • Amenable to working onsite 1-2 days in McKinley, Taguig on a mid-shift schedule
Skills
  • Artificial Intelligence
  • Customer Experience Management
  • English
  • Project Management
  • Customer Experience Design
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