Experience Shop Manager

2 weeks ago

Manila, National Capital Region, Philippines Samsung Southeast Asia & Oceania Full time

Join to apply for the Experience Shop Manager role at Samsung Southeast Asia & Oceania

1 day ago Be among the first 25 applicants

Join to apply for the Experience Shop Manager role at Samsung Southeast Asia & Oceania

Position Summary

As the Experience Shop Manager, your role is essential to delivering a seamless, immersive, and customer-centric retail experience that directly impacts brand perception, loyalty, and sales performance. You will bridge operational excellence with experiential marketing, ensuring that every aspect of the store aligns with the company's brand promise and commercial objectives.

Your role is critical to differentiating the store from competitors, increasing dwell time, boosting conversion rates, and fostering brand loyalty. Not only will you safeguard operational efficiency but also transform the store into a destination that drives both immediate revenue and long-term customer relationships.

Role And Responsibilities
  • Brand Shop Strategy Development: Collaborate with other groups to enhance customer engagement and brand visibility in experience shops
  • Brand Shop Expansion: Lead the growth and rollout of brand shops
  • Brand Shop Performance and Report Management: Manage and consolidate performance reports to track and assess activities. Monitor sales, operations, and customer experience
  • Brand Shop Execution (Merchandising & Promo): Implement effective merchandising and promotion to drive traffic and sales
  • Brand Shop Design, Construction & Maintenance Management: Monitor end-to-end process of designing, building, and maintaining brand shops
  • Agency, Vendor, and Dealer Management in Relation to Brand Shop Construction: Manage brand shop and 3rd party partners involved in the physical development of brand shops
  • Business Partnership with Key Malls: Cultivate strong relationships with mall operators to secure prime locations and favorable terms
  • Brand Shop Partner Management: Conduct business reviews with brand shop partners to ensure brand standards and performance goals are met. Negotiate dealer existing location for conversion to brand shops
  • Brand Shop Contract Management: Initiate bidding and partner selection for brand shops
  • Trade Audit: Conduct audits to verify compliance with brand standards and optimize retail execution
  • Brand Shop O2O Management: Bridge online and offline experiences for seamless customer journeys in brand shops
  • Budget Management: Oversee and optimize budget to ensure efficient resource allocation
Skills And Qualifications
  • Be a Bachelor's Degree holder in Business/Business Management or similar
  • Have at least 13 years of experience managing experience/retail stores, preferably at a regional level
  • Has strong retail operations background and strategic mindset
  • Strong communication skills and ability to deal with various level of stakeholders
  • Has strong organizational skills, ability to manage multiple tasks, prioritize daily and weekly activities, and maintain operational efficiency
  • Ability to motivate, guide, and develop teams and managers
  • Proficient in analyzing sales data, trends, and performance metrics to make informed decisions
  • Strong customer service mindset
  • Willing to work on-site in McKinley Hill, Taguig
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • General Business, Marketing, and Product Management
Industries
  • Appliances, Electrical, and Electronics Manufacturing
  • Computers and Electronics Manufacturing
#J-18808-Ljbffr

  • Experience Shop Manager

    3 weeks ago

    Manila, National Capital Region, Philippines Samsung Southeast Asia & Oceania Full time

    Join to apply for the Experience Shop Manager role at Samsung Southeast Asia & Oceania1 day ago Be among the first 25 applicantsJoin to apply for the Experience Shop Manager role at Samsung Southeast Asia & OceaniaPosition SummaryAs the Experience Shop Manager, your role is essential to delivering a seamless, immersive, and customer-centric retail experience...

  • Experience Shop Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Samsung Southeast Asia & Oceania Full time $90,000 - $120,000 per year

    Position SummaryAs the Experience Shop Manager, your role is essential to delivering a seamless, immersive, and customer-centric retail experience that directly impacts brand perception, loyalty, and sales performance. You will bridge operational excellence with experiential marketing, ensuring that every aspect of the store aligns with the company's brand...

  • TikTok Shop Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines BAD Marketing Full time $104,000 - $130,878 per year

    About Bad MarketingWe're a team of 170+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow...

  • Shop Operator

    2 weeks ago

    Manila, National Capital Region, Philippines Mitsushi Hardware Full time ₱104,000 - ₱130,878 per year

    Responsibilities:· Manage and oversee all aspects of the store's operations, including upload and update the new product listing· Manage and optimize product listings· Responsible for the daily operation and management of Lazada and Shopee stores, familiar with promotion, control the implementation of store details, and achieve the established performance...

  • Online Shop Operations Head

    3 weeks ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    About the roleWe are seeking an experienced and passionate Online Shop Operations Head to join our dynamic team at Our Souvenir Shop. In this full-time role based in Ortigas, Pasig City, Metro Manila, you will be responsible for overseeing the seamless operation of our growing online retail business. This exciting opportunity allows you to make a significant...

  • Online Shop Packer

    2 weeks ago

    Manila, National Capital Region, Philippines CREDENCE CONSUMER GOODS TRADING Full time ₱150,000 - ₱300,000 per year

    About the role We are seeking a dedicated and efficient Online Shop Packer to join our dynamic team at CREDENCE CONSUMER GOODS TRADING' in San Nicolas Manila City Metro Manila. As an Online Shop Packer, you will play a crucial role in the fulfilment of our online orders, ensuring the timely and accurate packaging of products for delivery to our valued...

  • Filipino TikTok Shop Expert Needed

    2 weeks ago

    Manila, National Capital Region, Philippines iConnecto Full time ₱400,000 - ₱600,000 per year

    Company DescriptionAt iConnecto, we bridge the gap between businesses and digital success. As a full-service marketing agency, we specialize in Shopify store management, data entry, WordPress solutions, outsourcing, SEO, and social media management. Our expertise lies in crafting strategies that drive visibility, engagement, and revenue. Whether you're a...

  • Custom Furniture Shop Drawer

    7 days ago

    Manila, National Capital Region, Philippines beBeeDesigner Full time $7,200 - $9,600

    Job Title:Interior Millwork Drafter", "Description:We are seeking a skilled Interior Millwork Drafter to create detailed custom furniture shop drawings, conduct rendering and takeoffs, and ensure precise execution of designs.The ideal candidate will have experience in furniture drafting, millwork detailing, and technical documentation for fabrication. They...

  • Custom Furniture Shop Drawings Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeDesign Full time $7,200 - $9,600

    Millwork Drafter PositionWe are seeking a skilled Millwork Drafter to create detailed custom furniture shop drawings and conduct rendering and takeoffs. The ideal candidate will have experience in millwork detailing, technical documentation for fabrication, and proficient in Revit, CAD, and Mozaik software.Key Responsibilities:Create accurate millwork and...

  • TikTok Shop E-Commerce Marketing Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeMarketing Full time $56,000 - $84,000

    E-commerce Marketing Professional - TikTok Shop ExpertWe are seeking a seasoned e-commerce marketing professional with expertise in managing TikTok Shop marketing for multiple accounts. As an E-commerce Marketing Professional, you will be responsible for developing ROI-focused affiliate marketing strategies to drive scalable e-commerce results.Key...