Fraud And Transaction Monitoring Analyst

Fraud And Transaction Monitoring Analyst jobs in the Philippines

• Fraud And Transaction Monitoring Analyst – Muntinlupa, National Capital Region — Fresenius Medical Care

  Posted today

Fraud And Transaction Monitoring Analyst

Location: Muntinlupa, National Capital Region

Company: Fresenius Medical Care

Job Description

• Proper and timely clearing of customer bank payments against remittance details
• Analysis and timely disposition of long outstanding receipts posted as "On Account" to customer subledger
• Consistent follow-up and coordination with concerned local counterpart for missing remittance details and treatment billings / revenues
• Proper handling of customer queries and timely response to incoming requests
• Ensure service level agreements on timeliness and accuracy of postings are met or exceeded
• Continuously find ways to drive efficiency and effectiveness by suggesting and implementing process improvements and best practices

• Qualifications
• Graduate of accounting or other finance-related bachelor’s degree
• Any 4-year course graduate accepted with relevant experience
• SAP background is a must
• Ticketing tool background would be an advantage
• Good communication skills
• Team player, hardworking, and pleasing personality
• Hybrid working setup
• Must be willing to be assigned in 2nd and 3rd shift

Financial Analyst (Day Shift Work From Home)

Position: Business Analyst and Accountant

Schedule: 8am to 5pm

Work setup: Work From Home

Company Background: An Australian company providing solar energy as a service. The role covers customer billing, reporting, accounts receivable and payment gateways, and reporting to the team and management on various parts of the solar energy installation processes.

Duties & Responsibilities

• Timely and accurate billing of customers with guaranteed accuracy
• Timely and accurate completion of month-end tasks and ad hoc tasks
• Proven experience as a Business Analyst/Accountant/Bookkeeper or similar role with strong billing and accounts receivable knowledge
• Very strong Microsoft Excel skills (report building, macros and VBA, pivot tables, vlookups, charts/graphs, formatting)
• Understanding accounts receivable aging, reporting and reconciliations
• PowerBI experience would be beneficial
• Comfortable learning new systems and processes
• Maintaining updated records of accounts receivable, including direct debit platforms
• Preparing reports, adding value to processes, and effective team communication

• Qualifications
• Enthusiastic, energetic, proactive, and positive personality
• Good English communication
• Good organizational skills, ability to work autonomously and manage time
• Attention to detail and ability to meet tight deadlines
• Experience in Business Analyst/Accountant/Bookkeeper roles
• A CPA or equivalent relevant experience

• Experience
• Accounts receivable: 5 years (preferred)
• Power BI: 1 year (preferred)
• Financial analysis: 1 year (preferred)

Quality Assurance Analyst Financial Technology

Location: Pasig, Palawan

Company: Full Potential Solutions

Job Description

• Analyze current customer service processes and identify gaps to improve effectiveness
• Define and recommend process improvements to meet current and future needs
• Review recorded agent conversations to identify opportunities for improvement
• Ensure appropriate usage of resources by agents to respond to callers
• Work directly with agents to improve performance
• Perform quality audits and analyze results for process improvement opportunities
• Review results of appeals work and escalate as necessary
• Demonstrate understanding of customer service quality requirements and guidelines
• Adhere to established quality processes and guidelines
• Define and document quality standards for caller interactions and tools
• Support applicable customer service processes and groups

• Qualifications
• 1-4 years of experience as a Quality Analyst in a BPO setup
• Strong verbal and written communication skills
• Background in FinTech or financial programs
• Strong attention to detail and ability to follow procedures
• Willing to work night shifts

Compliance Operations Analyst

Company: Back Room Offshoring Inc

Job Description

• Act as first line of defence by creating and monitoring case queues to identify and triage high-risk cases
• Actively work cases to ensure service levels are maintained, including assessing suspicious activities and filing SARs
• Review merchants’ portfolios and conduct periodic KYB refreshers
• Monitor and research customer accounts and money transfers for AML, sanction screening, and related compliance

• Requirements
• At least 2 years of KYB and/or business underwriting experience
• Fluency in English with excellent verbal and written skills
• Strong analytical skills and familiarity with payments-related regulations
• Ability to work in a fast-paced environment under pressure
• Professional judgment, integrity, teamwork and customer service
• Willing to work flexible hours across time zones
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations
• Background in transaction monitoring is an advantage; CAMS is an advantage

• Perks/Benefits
• HMO on first day + free dependents on 2nd year
• Annual leave credits, birthday leave, 13th month pay, government benefits
• Travel subsidy for onsite employees, subsidized housing, free shuttle, free lunch, uniforms
• Weekly treats, onboarding training, attendance bonus and performance-based incentives

Officer - Compliance AML KYC Analyst 2 (ROHQ)

Location: Taguig, National Capital Region

Company: Citi

Job Description

• The KYC Operations Analyst 2 is responsible for AML monitoring, governance and regulatory reporting in coordination with Compliance and Control
• Develop and manage Citi’s internal KYC program

• Responsibilities
• Conduct client profile reviews and ensure compliance with local regulations and Citi standards
• Update KYC forms and client profiles; follow up with clients to obtain required information
• Perform KYC tasks including monitoring, tracking, and handling expiring records

• Qualifications
• 0-2 years of relevant experience
• Experience in banking operations, especially client account opening and pre-requirements

• Education
• Bachelor’s degree or equivalent experience
• Job family: Compliance and Control; Business KYC
• Full time

Qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. EEO policies apply.

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