Healthcare Quality Analyst

3 days ago


manila, Philippines Gap Solution Recurrent Firm Full time

Healthcare Quality Analyst (Onsite – Night Shift)
Location: Ortigas, Pasig City
Salary Package: ₱30,000 – ₱35,000

We are looking for a Healthcare Quality Analyst (QA) to join our growing team. If you have solid healthcare QA experience in the BPO industry, we want to hear from you.

Responsibilities:
• Monitor and evaluate calls, chats, or transactions to ensure quality standards are met
• Provide actionable feedback to agents and leaders to improve performance
• Ensure compliance with client and company healthcare processes
• Collaborate with operations and training teams to enhance overall quality performance

Qualifications:
• Minimum of 2 years Healthcare QA experience in a BPO setting (required)
• Strong knowledge of US healthcare processes and compliance standards
• Excellent communication and analytical skills
• Willing to work onsite in Ortigas
• Amenable to a night shift schedule



  • Manila, Philippines GGAS Services Full time

    Healthcare Quality Analyst (Onsite – Night Shift) Location: Ortigas, Pasig City Salary Package: ₱30,000 – ₱35,000 We are looking for a Healthcare Quality Analyst (QA) to join our growing team. If you have solid healthcare QA experience in the BPO industry, we want to hear from you. Qualifications: • Minimum of 2 years Healthcare QA experience in...

  • PHRN Quality Analyst

    4 weeks ago


    Manila, Philippines Gap Solution Recurrent Firm Full time

    PHRN Quality Analyst (QA) Location: Ortigas (Onsite) Shift: Night Shift Salary: PHP 50,000–55,000 | Can Start ASAP Qualifications: Must be a Registered Nurse (PHRN) with a valid PRC license 1–2 years of experience as a Quality Analyst (QA) in the BPO/Healthcare industry Strong background in quality monitoring and compliance in healthcare...


  • manila, Philippines Gap Solution Recurrent Firm Full time

    PHRN Quality Analyst (QA) Location: Ortigas (Onsite) Shift: Night Shift Salary: PHP 50,000–55,000 | Can Start ASAP Qualifications: Must be a Registered Nurse (PHRN) with a valid PRC license 1–2 years of experience as a Quality Analyst (QA) in the BPO/Healthcare industry Strong background in quality monitoring and compliance in healthcare...

  • PHRN Quality Analyst

    2 weeks ago


    manila, Philippines Gap Solution Recurrent Firm Full time

    PHRN Quality Analyst (QA) Location: Ortigas (Onsite) Shift: Night Shift Salary: PHP 50,000–55,000 | Can Start ASAP Qualifications: Must be a Registered Nurse (PHRN) with a valid PRC license 1–2 years of experience as a Quality Analyst (QA) in the BPO/Healthcare industry Strong background in quality monitoring and compliance in healthcare accounts Willing...

  • Registered Pharmacist

    3 weeks ago


    , Metro Manila, Philippines Access Healthcare Full time

    Sourcing Specialist at Access Healthcare Services Role Description We are seeking a Registered Pharmacist with strong clinical knowledge and experience to join our healthcare team. The ideal candidate will be responsible for evaluating medication requests, ensuring compliance with payer guidelines, and facilitating the timely approval of prescriptions. This...

  • Quality Analyst

    2 weeks ago


    Ortigas, Metro Manila, Philippines Omega Healthcare Management Services Inc. Full time ₱300,000 - ₱600,000 per year

    Responsible for call quality monitoring and quality assuranceUploads and manages voice call recordingsEnsures quality compliance by means of sales verification depending on the type of campaign.Provides complete and accurate quality and productivity reportsConsolidates and tracks production stats at a team and individual levelProvides monitoring evaluation/s...

  • Quality Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines Med-Metrix Full time ₱400,000 - ₱800,000 per year

    Xtraordinary awaits YOU at Med-MetriXOur BenefitsSign On Bonus PHP30KDay 1 HMO with 2 of your dependents covered for FREEMedical Cash AllowanceRice AllowanceClothing AllowancePaid Time OffTraining and Staff DevelopmentEmployee Engagement ActivitiesOpportunities for Internal MobilityJob PurposeThe Quality Analyst supports quality auditing, analysis, reporting...

  • Quality Analyst

    2 weeks ago


    Ortigas, Metro Manila, Philippines VEE HEALTHTEK PH INC. Full time ₱250,000 - ₱500,000 per year

    Position Summary:The Quality Analyst (QA) in a Patient Support Call Center is responsible for monitoring and evaluating the quality of customer interactions to ensure compliance with company policies, regulatory requirements, and service excellence standards. The QA will provide feedback, coaching, and recommendations for continuous improvement to enhance...


  • , Metro Manila, Philippines Omega Healthcare Management Services Inc. Full time

    Job Purpose Ensure that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement. Primary Duties and Responsibilities We are currently looking for a keen individual who is responsible for conducting audits for healthcare...


  • Manila, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱500,000 per year

    About the RoleAre you passionate about driving excellence in customer service? Join our dynamic healthcare BPO team as a Customer Service Quality Analyst, where you'll play a key role in ensuring top-tier service delivery through data-driven insights and process improvements.Key ResponsibilitiesInvestigate service quality concerns, identify root causes, and...