Call Center Representative

2 weeks ago

Pasig, Philippines RSD Human Resource Management Consultancy Full time

RSD Human Resource Management Consultancy is seeking a candidate for a call center position. Job Description Handle incoming customer calls and provide assistance based on their inquiries. Maintain a high level of customer satisfaction through effective communication. Document and report customer feedback for service improvement. Assist in resolving product or service issues in a timely manner. Collaborate with team members to enhance service delivery. Benefits Performance Bonus, Anniversary Gifts, Holiday Gifts, Incentives, HMO, Company Equipment, Free Meals Requirements Bachelor’s degree in a relevant field preferred. Entry-level (0–2 years) of experience. Strong command of English language, excellent customer service skills, and familiarity with call center operations. Empathetic, patient, and able to handle challenging situations calmly. Ability to follow scripts and protocols while offering personalized service. Fast-paced environment with the requirement to handle multiple calls throughout the shift. We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr

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