Call Center Representative

2 weeks ago


Pasig, Philippines Lexie Staffing co. Full time

On-site - Pasig. No Experience Required. High/Senior High School. Full-time.

Job Description
  • Answer incoming calls and provide assistance to customers in a timely manner.
  • Resolve customer inquiries and complaints effectively while maintaining a positive attitude.
  • Document calls and interactions in the company's customer relationship management system.
  • Provide product information and support to enhance customer experience.
  • Collaborate with team members to improve service delivery and solutions.
Requirements
  • Educational Qualifications: High School diploma or equivalent preferred.
  • Experience Level: 0–2 years of experience in customer service or call center role.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy while dealing with customers.
  • Responsibilities and Duties: Ability to adhere to call scripts and protocols as needed.
  • Working Conditions: Fast-paced and dynamic call center environment.
Working Location

Lexie Staffing & Business Consulting Company

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