Customer Experience Associate

Customer Support Representative

Posted today

Job Description

Let's get you hired at the comfort of your home

The Role

• Job Responsibilities: Handle phone support for CSR or IT-related concerns (hardware, software, and connectivity issues)
• Deliver clear instructions and effective troubleshooting steps to customers
• Provide excellent customer service and ensure timely resolution of technical issues
• Accurately document cases and follow escalation procedures when needed
• Work in a fast-paced environment while maintaining quality and professionalism
• Paid Leaves and Government Mandated Benefits
• HMO coverage & Life Insurance
• Career growth and training opportunities

Ideal Profile

Qualifications

• At least High School Graduate (Old Curriculum) / ALS Graduate
• With at least 2 years Call Center Experience (CCE) in any account
• OR 6 months–1 year Technical Support experience
• Freshers are welcome to apply (Must have Excellent Coms)
• Typing speed of at least 30 WPM with 85% accuracy (Voice Support)
• Strong communication and problem-solving skills
• Amenable to shifting schedules and onsite work in Clark

What&aposs on Offer?

• Leadership Role
• Attractive Salary & Benefits
• Flexible working options

Customer Service Representative

Posted today

Job Description

Join Our Team as a Customer Support Specialist – Financial Services

Are you ready to be the voice of one of the most trusted names in financial services? We are looking for driven individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment.

What You'll Do:

• Be the first point of contact for customers via phone, email, or chat—assisting with balance inquiries, transaction concerns, loan statuses, card activations, and more.
• Deliver clear, accurate, and helpful information while ensuring each interaction is professional, efficient, and positive.
• Log customer interactions and maintain updated, accurate account records using our internal systems.
• Identify complex issues and coordinate with senior support teams or back-office departments to ensure quick resolution.
• Follow company policies and comply with all regulatory requirements to protect customer data and ensure service integrity.
• Consistently meet—or exceed—targets for customer satisfaction, call quality, and resolution time.

What We're Looking For:

• At least 2 years of college education or a completed vocational/short course.
• Open to both fresh graduates and experienced professionals (background in financial accounts is a definite advantage).
• Strong communication skills in both English and Filipino.
• Sharp problem-solving abilities and keen attention to detail.
• Flexibility to work onsite on rotating shifts, including weekends and holidays.

Why Join Us?

Be part of a supportive team that values your growth, rewards excellence, and puts people first—every time. If you're ready to take the next step in your career and make a meaningful impact in the financial world, apply now and start your journey with us

Customer Service Representative

Posted today

Job Description

Exciting Role Responsibilities:

• Engage with Customers: Connect with customers via phone, delivering quick and professional assistance.
• Solve with Care: Address concerns with empathy and patience, ensuring every interaction leaves a positive impression.
• Provide Smart Solutions: Process orders, handle returns, and offer tailored solutions to meet customer needs.
• Stay Organized & Follow Up: Keep accurate records and check in with customers to guarantee satisfaction.
• Collaborate & Succeed: Work as part of a dynamic virtual team, supporting each other to achieve service goals.
• Learn & Grow: Master products and services through comprehensive training and resources provided.

Requirements:

• A positive attitude and eagerness to learn.
• Strong written and verbal communication skills.
• Basic computer proficiency and a reliable internet connection.
• Must be at least 18 years old.

Customer Service Representative

Posted 1 day ago

Job Description

Hiring: Customer Service Representative

Location: Clark Pampanga

Start Date: September 10, 19, 25 & 29

Virtual Process Only - No Final Interview

Job Description: We are hiring Customer Service Representatives for our onsite team in Clark Pampanga. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you. No need to attend onsite interviews or report to the office — everything is done virtually

What We Offer:

• Competitive salary up to Php 27,000 monthly
• No final interview required
• Monthly Incentives, Night Differential Fee & HMO
• Paid training and career development
• Interview over the phone only

Qualifications:

• Must have good English communication skills
• Basic computer literacy
• Willing to work onsite
• Can start as soon as possible
• Open to applicants with or without BPO experience

How to Apply:

Apply Now and our recruitment team will contact you for a brief phone interview. No experience required.

Customer Service Representative

Posted 1 day ago

Job Description

Responsibilities:

• Handle inbound and/or outbound calls to assist customers with inquiries, requests, and concerns.
• Provide accurate product, service, or account information in a professional and courteous manner.
• Resolve customer issues efficiently while ensuring customer satisfaction.
• Document call details, actions taken, and resolutions in the system.
• Follow call handling scripts, quality standards, and compliance guidelines.
• Meet performance metrics such as call handling time, customer satisfaction score, and resolution rate.
• Escalate complex or unresolved cases to the appropriate department when necessary.

Qualifications:

• At least High School Graduate
• BPO experience preferred but not required (training provided).
• Open for fresh graduates
• Amenable to shifting schedules and onsite work.
• Willing to start immediately.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Required)

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