Customer Service Associate

19 hours ago


Philippines Bosch Full time

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in

and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

  • Follow up customer calls
  • Respond to customer's email inquiries in a timely manner
  • Process orders, forms, and claims
  • Provide product and service information to customers
  • Manage and update customer databases
  • Data processing and maintaining accurate Customer and Material Master Data
  • Management of B2B system updates and processing uploads
  • Research required information using available resources
  • Manage and resolve customer complaints

Qualifications

  • 1 year of customer service associate experience
  • Excellent in speaking and writing (English)
  • Attention to details and accuracy
  • Good interpersonal skills & ability to work with diverse environment
  • Team Player
  • Amenable to work in a morning shift
  • Present a positive attitude & accept constructive feedback
  • Client oriented
  • Knowledge in SAP system is a plus
  • Basic to advance MS application skills (Excel, Word, Outlook)
  • Amenable to work UK timezone/ shifting schedule
  • Amenable to work onsite and to start asap

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.



  • Philippines Peak Support Full time ₱150,000 - ₱250,000 per year

    ApplyDescriptionAre you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the PhilippinesWe're Looking For Individuals WithProven experience in customer service, preferably in a BPO...


  • Philippines EXL Service Full time ₱150,000 - ₱250,000 per year

    Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're...


  • Philippines Peak Support Full time

    :Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the PhilippinesKey Responsibilities:User Support & Access ManagementProvide first-level support for account access, password resets,...


  • Philippines EXL Service Full time ₱900,000 - ₱1,200,000 per year

    Job Description: Client Relationship Management at the Program level.Responsibilities: Capacity planning and staffing plans for the process based on medium term business forecast.Negotiating and finalizing SLA's with the Client.Contract Negotiation.Creating revenue and cost plans for the medium termEstablishing a review/ reporting mechanism with the...


  • Philippines EXL Service Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description: The Senior Operations Manager – BPO Travel Industry is responsible for leading and optimizing travel-related outsourcing operations. The role ensures operational excellence, client satisfaction, and strategic alignment by managing teams, refining processes, and leveraging industry-specific technologies.Responsibilities: Key...


  • , , Philippines Buscojobs Full time

    GDV Business Services Co. – Baguio, Benguet Job Entry: Customer Service Associate (No BPO Experience) Posted today Job Description URGENT POSITION! Be Part of the leading BPO in the industry. Get hired over the phone as Customer Service and Technical Support Representative. CALLING ALL YOUR BARKADA'S AND JOB SEEKERS Will be assigned in: Baguio City,...


  • , Metro Manila, Philippines Buscojobs Full time

    Sales Customer Service Associate – Makati Location: Makati, National Capital Region Job Description Position posted today. (Content consolidated from multiple postings.) Responsibilities Takes initial customer calls and answers general questions regarding company products and services. Refers callers to appropriate resources including inbound sales,...


  • Philippines Remote - Referral Board Full time ₱150,000 - ₱250,000 per year

    The position The Customer Care Associate position at Remote is focused on supporting our standard users. The Customer Care Associate will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels. This is an exciting time to join Remote RequirementsStrong...


  • Philippines EXL Service Full time ₱900,000 - ₱1,200,000 per year

    Job Description: The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring client satisfaction, revenue costs as per targets fixed, improvement in quality and productivity, employee satisfaction, attrition within norms.Responsibilities: Capacity planning and staffing plans for the...


  • , , Philippines ExlService Holdings, Inc. Full time

    Strong people skills. Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the success of a fast moving, inbound service center! Must be receptive to detailed and frequent performance feedback. Proficiency with a keyboard and window-based applications, including Internet. Good oral and written...