Restaurant General Manager

Job Postings for Restaurant General Manager (Philippines)

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Conti's Specialty Foods, Inc — Restaurant General Manager

Location: Taguig / Philippines (various postings). Pay: ₱900,000 – ₱1,200,000 Y; Job Type: Full-time

Job Description

The Restaurant General Manager (RGM) is responsible for the overall operations of the restaurant, ensuring exceptional customer satisfaction, effective people development, and achievement of sales and profitability targets. The RGM will oversee adherence to brand standards, manage marketing initiatives, financial performance, and crisis situations. This role requires a proactive leader capable of maintaining high standards in food quality, service, health, and safety while implementing promotional strategies and managing store events.

Key Responsibilities

• Overall Store Operations: Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies. Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences. Monitor and evaluate operational processes to identify and address areas for improvement.
• Customer Satisfaction: Develop and implement strategies to enhance guest experiences and address customer feedback effectively. Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.
• People Development: Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers. Conduct regular performance evaluations and provide ongoing coaching and mentoring. Foster a positive work environment that encourages teamwork, motivation, and employee retention.
• Sales and Profitability Targets: Set and achieve sales goals and profitability targets, including managing budgets and financial performance. Analyze financial reports (P&L statements) to make informed decisions and optimize restaurant performance. Implement cost-control measures to maintain or improve profitability.
• Marketing and Promotional Strategies: Develop and execute marketing plans and promotional activities to drive customer traffic and increase sales. Coordinate with marketing teams to implement brand initiatives and community engagement activities. Oversee store financials, including budgeting, forecasting, and financial reporting. Ensure accurate and timely processing of financial transactions and adherence to financial controls.
• Crisis Management: Respond to and manage crisis situations effectively, including resolving customer complaints and handling operational issues. Develop and implement contingency plans to address potential challenges and disruptions.
• Standards and Compliance: Maintain high standards of food quality, service, health, and safety in compliance with local regulations and brand standards. Conduct regular audits and inspections to ensure adherence to health and safety guidelines.
• Store Events and Activities: Plan and execute in-store events, promotions, and special activities to enhance the customer experience and drive sales. Collaborate with other departments to organize and manage events that align with brand objectives.

Qualifications

• Proven 5 years experience as a Restaurant Manager or similar leadership role in a fast-paced restaurant environment.
• Strong understanding of restaurant operations, financial management, and marketing strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Proficiency in analyzing financial reports.
• Knowledge of health, safety, and sanitation regulations.

Note: This posting indicates regional restrictions (not accepting applicants from your region).

Conti's Specialty Foods, Inc — Other Regional Postings

Locations include: SM City Marilao, Taguig, and other regions. Salary ranges vary by position.

Qualifications (general):

• College graduate in Business or related field; Masteral units advantageous.
• At least 5 years experience in a related role; 3 years in a managerial capacity.
• Knowledge in full-service restaurant operations, management, leadership, HR, planning, mentoring and development.
• Willing to start ASAP; willing to be assigned as required.

Reminders: Applicants with attached RESUME/CV are prioritized.

Gastronova Hospitality Group — Restaurant General Manager

Location: Bonifacio Global City (On-site, full-time). Brand: Gastronova Group (Maison Ladurée in the Philippines).

Role Description

Oversee daily operations, manage P&L, budgeting, and hiring staff. Ensure high standards of service and customer satisfaction; maintain a welcoming and efficient environment.

Qualifications

• Experience in P&L Management and Budgeting.
• Strong skills in Customer Satisfaction and Customer Service.
• Proficiency in Hiring and team management.
• Excellent leadership and communication skills.
• Ability to work independently and manage a team effectively.
• Hospitality industry experience preferred; Bachelor's degree in Hospitality Management, Business, or related field.

Other Details

• Job Types: Full-time, Permanent
• Salary: From Php 19,500 per month
• Benefits: Company Christmas gift, Health insurance, Life insurance, Staff meals provided, etc.
• Work Location: On the road

Jackpot Food and Grill Corp. — Restaurant General Manager

Role:

We are seeking a strategic and results-driven Restaurant General Manager to lead one of our Sicilian Roast branches. Responsibilities include leadership, operational excellence, and guest experience in upscale casual dining.

Responsibilities

• Branch leadership and operations: oversee daily operations, standardize FOH procedures, lead branch-level problem-solving, and ensure operational efficiency.
• Performance and strategy: monitor KPIs, financial performance, customer feedback; identify local trends and opportunities to boost sales.
• Team management: supervise and mentor Assistant Managers and FOH staff; conduct regular performance reviews.
• Guest experience: ensure exceptional dining experiences; address escalated concerns; collaborate with Marketing for promotions and events.
• Compliance and standards: enforce health, safety, and labor regulations; maintain cleanliness and POS usage standards.

Qualifications

• 3–5 years of restaurant manager or GM experience in F&B or hospitality (upscale casual preferred).
• Strong leadership, communication, and organizational skills.
• Proficiency in English; hospitality knowledge a plus.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Education

• Bachelor’s degree in Hotel/Restaurant Management or related field preferred.

Note: Shortlisted applicants favored; posting indicates location in Venice Mall, Taguig City.

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