Restaurant Manager

Overview

An exciting opportunity to live and work in Siargao Island at our new restaurant, Silk Road. The contract is for a minimum of 6 months.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant\'s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

*Must have initiative, good awareness and attention to detail - and a passion for food.

• Bachelor\'s Degree preferably in Food, Hotel and Restaurant Management or Administration and/or any Business Related course
• Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick-service restaurant, among others
• Demonstrates high customer management orientation, with the ability to make decisions and take actions to ensure customer needs are met
• People management capability in coaching, developing, and supervising a team
• Knowledge of basic store operations, with the capability to assess operational improvements, compliance to defined standards, sales, and profitability
• Willing to be assigned in Cavite / Rizal/ Quezon
• Fresh Graduates are welcome to apply