Remote Sales Representative

Overview Join to apply for the Remote Sales Representative role at Mass Markets . Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. Responsibilities We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. If you’re a persuasive communicator who thrives in a fast-paced environment and enjoys helping customers find the right solutions, we’d love to hear from you. Being bilingual is highly advantageous and will be viewed favorably. Candidates must have prior call center experience and reside within 80km of our office. You’ll Also Need A high-speed internet connection An appropriate, quiet work environment High language proficiency in English Work-from-home experience To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Key Responsibilities Make outbound calls to prospective and existing customers Present and promote products and services effectively Identify customer needs and recommend suitable solutions Meet or exceed sales targets and performance metrics Maintain accurate records of customer interactions and sales activity Handle objections and resolve customer concerns professionally Stay up to date with product knowledge, promotions, and training Follow scripts, policies, and procedures while using available resources Escalate complex issues when necessary Maintain consistent attendance and adhere to scheduling requirements Qualifications Must be 18 years or older High school diploma or equivalent Previous call center experience Work from home experience Strong command of the English language Typing speed of 20+ WPM High speed internet connection Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Skilled in troubleshooting and follow-up Able to multitask and self-manage effectively Excellent interpersonal skills Compensation & Benefits At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Our programs may vary by geography but aim to reward effort and provide growth opportunities. Equal Opportunity Employer MCI embraces differences and believes diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Legal and Practical The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. #J-18808-Ljbffr