Travel Customer Support Specialist
4 weeks ago
About the Role: We are seeking a Travel Customer Support Specialist to join our growing team. The successful candidate will be responsible for providing world‑class customer service and support to clients in the travel industry. You will handle inquiries, process bookings, and ensure customer satisfaction through effective communication and problem‑solving. Key Responsibilities: Respond promptly to customer inquiries via phone, chat, or email regarding flight bookings, hotel reservations, and travel‑related services. Process new reservations, modifications, cancellations, and refunds accurately. Provide customers with information on fares, schedules, policies, and procedures. Handle customer concerns and ensure issues are resolved efficiently and professionally. Collaborate with internal teams to ensure smooth and accurate service delivery. Maintain a high level of professionalism and empathy in all customer interactions. Qualifications: At least a High School Graduate or equivalent . With or without BPO experience (experience in a travel account is an advantage). Excellent English communication skills (verbal and written). Strong attention to detail and problem‑solving abilities. Willing to work in Ortigas, Pasig City on a shifting or night schedule . Knowledge of GDS systems (Amadeus, Sabre, Galileo) is an advantage. What We Offer: Competitive salary package Performance‑based incentives Night differential and allowances Paid training and career development opportunities Dynamic and supportive work environment Location: Ortigas, Pasig City Work Setup: Full‑time | Onsite | Night Shift #J-18808-Ljbffr
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Travel Customer Support Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱150,000 - ₱250,000 per yearAbout the Role:We are seeking a Travel Customer Support Specialist to join our growing team. The successful candidate will be responsible for providing world-class customer service and support to clients in the travel industry. You will handle inquiries, process bookings, and ensure customer satisfaction through effective communication and...
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Travel Support Specialist
4 weeks ago
Manila, Philippines Metacom Full timeJob Description: Turn your passion for helping people into a rewarding career. As a Travel Support Specialist, you’ll assist customers with their bookings, inquiries, and travel-related concerns through voice and chat. Whether it’s guiding them on reservations or solving simple issues, you’ll make every customer’s journey smoother and stress-free....
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Group Operations Support Team Lead
2 weeks ago
, Metro Manila, Philippines Goway Travel Full timeGroup Operations Support Team Lead – Goway GroupsOnly Job Type: Full Time Location: Hybrid Reporting to: Operations Manager / Director of Commercial & Operations Job Purpose Your role is to be an active part of the team and to lead and oversee the daily operations of the GroupsOnly Operations Support team, ensuring smooth coordination with the North...
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Customer Care Specialist
2 weeks ago
, , Philippines Travel + Leisure Co. Full timeCustomer Care Specialist page is loaded## Customer Care Specialistlocations: Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R- **We Put the World on Vacation**Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle...
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Groups Coordinator
3 weeks ago
, Metro Manila, Philippines Goway Travel Full timeJob Type: Full TimeLocation: Hybrid - Pasig, Metro ManilaReporting to: Operations Supervisor / Director of Commercial & Operations Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams. From there, we have established ourselves as a global influence with offices in Toronto,...
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Human Resources Specialist
3 weeks ago
, Metro Manila, Philippines Gladex Travel and Tours Corp Full timeHuman Resources Specialist role at Gladex Travel and Tours Corp Responsibilities and Duties Assist in recruitment and onboarding processes. Manage employee records and HR databases. Support employee relations and resolve workplace issues. Facilitate training and development programs. Ensure compliance with labor laws and regulations. Assist in performance...
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Business Travel Consultant
2 weeks ago
Manila, National Capital Region, Philippines ISON Travel Full time ₱40,000 - ₱60,000 per yearRole Purpose:As a Business Travel Consultant at ISON Travel , you will be an integral part in supporting our UK and US team and dedicated to providing exceptional support for our corporate clients' business travel needs.Your role is pivotal in ensuring smooth, efficient, and cost-effective travel arrangements while delivering top-tier...
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Reservations Support Coordinator
2 weeks ago
, Metro Manila, Philippines Goway Travel Full timeRESERVATIONS SUPPORT COORDINATOR - Goway Travel Job Type: Full Time Location: Hybrid Reporting to: Reservations Support Team Lead Job Purpose The Reservations Support Coordinator works under INA Prime Solutions, Goway Travel Ltd.'s BPO line of business in Manila. This position plays a key role in supporting the Reservations team by handling a wide range of...
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Customer Card Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeCustomer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to...
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, Metro Manila, Philippines Caldwell Communications Full timeJob Description Join us as an Entry Level/Open for IT shs grads/Travel Support Specialist at Caldwell Communications. We offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life...