Travel Customer Support Specialist
5 days ago
About the Role: We are seeking a Travel Customer Support Specialist to join our growing team. The successful candidate will be responsible for providing world‑class customer service and support to clients in the travel industry. You will handle inquiries, process bookings, and ensure customer satisfaction through effective communication and problem‑solving. Key Responsibilities: Respond promptly to customer inquiries via phone, chat, or email regarding flight bookings, hotel reservations, and travel‑related services. Process new reservations, modifications, cancellations, and refunds accurately. Provide customers with information on fares, schedules, policies, and procedures. Handle customer concerns and ensure issues are resolved efficiently and professionally. Collaborate with internal teams to ensure smooth and accurate service delivery. Maintain a high level of professionalism and empathy in all customer interactions. Qualifications: At least a High School Graduate or equivalent . With or without BPO experience (experience in a travel account is an advantage). Excellent English communication skills (verbal and written). Strong attention to detail and problem‑solving abilities. Willing to work in Ortigas, Pasig City on a shifting or night schedule . Knowledge of GDS systems (Amadeus, Sabre, Galileo) is an advantage. What We Offer: Competitive salary package Performance‑based incentives Night differential and allowances Paid training and career development opportunities Dynamic and supportive work environment Location: Ortigas, Pasig City Work Setup: Full‑time | Onsite | Night Shift #J-18808-Ljbffr
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Travel Customer Support Specialist
1 week ago
Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱150,000 - ₱250,000 per yearAbout the Role:We are seeking a Travel Customer Support Specialist to join our growing team. The successful candidate will be responsible for providing world-class customer service and support to clients in the travel industry. You will handle inquiries, process bookings, and ensure customer satisfaction through effective communication and...
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Sales Support Coordinator
2 weeks ago
, Metro Manila, Philippines Goway Travel Full timeOverview Job Purpose The Sales Support Coordinator is a vital member of the Goway Travel team, responsible for providing essential administrative and operational support to our destination specialists. This role requires strong organizational skills, attention to detail, and a commitment to delivering exceptional customer service. By efficiently managing...
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Travel Support Specialist
3 days ago
Manila, Philippines Metacom Full timeJob Description: Turn your passion for helping people into a rewarding career. As a Travel Support Specialist, you’ll assist customers with their bookings, inquiries, and travel-related concerns through voice and chat. Whether it’s guiding them on reservations or solving simple issues, you’ll make every customer’s journey smoother and stress-free....
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Travel Customer Success Representative I
3 weeks ago
Manila, Philippines Goway Travel Inc. Full timeTravel Customer Success Representative I Job Category: Support Requisition Number: TRAVE Location: Goway Travel Manila Office Job Type: Full Time Reporting to: Operations Manager Job purpose: This position requires a highly skilled and experienced professional to provide exceptional customer service within the travel industry. The Travel Customer Success...
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Business Travel Consultant
2 weeks ago
Manila, National Capital Region, Philippines ISON Travel Full time ₱40,000 - ₱60,000 per yearRole Purpose:As a Business Travel Consultant at ISON Travel , you will be an integral part in supporting our UK and US team and dedicated to providing exceptional support for our corporate clients' business travel needs.Your role is pivotal in ensuring smooth, efficient, and cost-effective travel arrangements while delivering top-tier...
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Groups Support Coordinator
4 weeks ago
, Metro Manila, Philippines Goway Travel Full timeGROUPS SUPPORT COORDINATOR - ACROSS AUSTRALIA Job Type: Full Time Location: Hybrid Reporting to: Groups Support Team Leader Job Purpose Your role is to assist with booking, amending and cancelling group services, liaise with suppliers and keep files accurate and up to date. You will ensure all changes are communicated promptly to the Groups Consultant so...
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Customer Support Specialist
3 weeks ago
, Metro Manila, Philippines SMS Global Technologies Inc. Full timeJoin Our Dynamic Medical Solutions Team as Customer Support Specialist! SMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional...
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Customer Card Customer Service Specialist
5 days ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeCustomer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to...
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Groups Support Team Leader
4 weeks ago
, Metro Manila, Philippines Goway Travel Full timeOverview GROUPS SUPPORT TEAM LEADER - ACROSS AUSTRALIA Job Type: Full Time | Location: Hybrid | Reporting to: Operations Manager Your role is to lead and oversee the daily operations of the Groups Support team, ensuring smooth coordination of group travel logistics and exceptional service delivery. Responsibilities Lead, coach, and support the Groups Support...
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Flight Specialist
2 days ago
Manila, National Capital Region, Philippines Goway Travel Full time ₱30,000 - ₱60,000 per yearFLIGHT SPECIALISTJob Type: Full time Location: Manila Remote/Hybrid Reporting to: Flights Team LeadJob Purpose: We are seeking a customer-focused and detail-oriented Flight Specialist to join our team. As a Flight Specialist, you will play a critical role in providing exceptional customer service to our passengers, ensuring their travel arrangements are...