Sales staff

3 weeks ago

Iloilo City, Philippines Denila Merchandising Full time

The Sales Assistant supports the sales team by providing excellent customer service, managing administrative tasks, and helping drive sales growth. They serve as the first point of contact for customers, assist in product inquiries, and ensure a smooth and positive customer experience.

Key Responsibilities Customer Support
  • Greet and assist customers with inquiries and purchases.
  • Provide detailed product knowledge and recommendations.
  • Handle customer complaints and resolve issues promptly.
Sales Support
  • Assist the sales team in meeting targets by upselling and cross-selling.
  • Manage point-of-sale transactions and ensure accurate records.
  • Track inventory levels and restock shelves as needed.
Administrative Duties
  • Prepare and update sales reports and documentation.
  • Maintain an organized and clean sales environment.
  • Schedule appointments or product demonstrations for the sales team.
Market Awareness
  • Stay updated on industry trends and competitors.
  • Gather customer feedback to share with the sales team.
Education
  • High school diploma or equivalent is usually required.
  • A college degree may be preferred for some industries, such as marketing or business-related sales roles.
Experience
  • Previous sales experience is often preferred but not always necessary, as many employers provide on-the-job training.
  • Experience in customer service can be beneficial.
Skills
  • Communication Skills: Ability to clearly explain product details and benefits to customers.
  • Customer Service Skills: Helping customers with their needs and resolving issues promptly.
  • Sales Skills: Ability to persuade and upsell to meet sales goals.
  • Technical Skills: Basic computer and POS system proficiency.
  • Organizational Skills: Managing time and maintaining an organized workspace.
Personal Traits
  • Friendly and approachable personality.
  • Strong work ethic and goal-oriented mindset.
  • Ability to handle stressful situations, especially during peak times.
Physical Requirements
  • Ability to stand for long periods.
  • Lifting or moving products may be necessary (depending on the industry).
  • Availability
  • Flexibility to work evenings, weekends, and holidays
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