Call Center Agent with 1 year Customer Facing Experience

1 week ago


Makati, Philippines Lexie Staffing co. Full time

Call Center Agent with 1 year Customer Facing Experience We are seeking a Call Center Agent to join our team in Makati. The ideal candidate will have 1-3 years of customer-facing experience and a Bachelor's degree in a relevant field. Job Description Respond to customer inquiries and provide accurate information over the phone. Resolve customer issues efficiently while maintaining a high level of service quality. Document all customer interactions and update customer records in the database. Achieve individual targets and contribute to the overall success of the team. Collaborate with colleagues to improve operational processes and customer experience. Respond to customer inquiries and provide accurate information over the phone. Resolve customer issues efficiently while maintaining a high level of service quality. Document all customer interactions and update customer records in the database. Achieve individual targets and contribute to the overall success of the team. Collaborate with colleagues to improve operational processes and customer experience. Requirements Bachelor’s degree in a relevant field preferred. 1–3 years of customer-facing experience. Proficient in English language and strong communication skills. Excellent customer service and problem-solving abilities. Familiarity with call center software and technical skills. Strong work ethic and the ability to work well under pressure. Excellent interpersonal skills and a team player. Benefits Government Mandated Benefits Insurance Health & Wellness (HMO) Job Training Maternity & Paternity Leave Flexible Hours We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a fair and inclusive work environment. #J-18808-Ljbffr



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