Go-to-Market (GTM) Operations Lead

4 weeks ago

Southern Manila District, Philippines CrewBloom Full time

Go-to-Market (GTM) Operations Lead Take ownership of building and managing our HubSpot Sales + Marketing program end-to-end, ensuring the team runs a consistent, data-driven motion. You’ll design a clean data model, define clear stages and SLAs, implement automation, sequences/playbooks, quotes/products, dashboards/forecasting, and create practical SOPs. Phone workflows (recordings/transcripts) are important, but just one piece of the broader revenue engine you’ll be responsible for operationalizing. Job Responsibilities Sales process, governance & data Define and operationalize the sales process by standardizing deal stages, lifecycle definitions, and handoffs; implement SLAs with enforcement and alerts; establish governance for data quality and CRM usage; and finalize CRM structure, including objects, properties, and post‑sale handoff needs. Enablement & execution Develop sales enablement tools and processes, including sequences/playbooks, pricing and quoting systems, forecasting and pipeline management, and an onboarding/SOP library for reps and managers. Automation & integrations Manage lead flow and scoring across channels, integrate Marketing Hub with consent/compliance, implement core system integrations (ads, analytics, e‑commerce, telephony), and optionally connect billing or support tools for closed‑loop reporting Analytics, forecasting & ROAS Develop role‑based dashboards, implement blended attribution for full‑funnel visibility, establish forecasting cadences, and deliver monthly RevOps insights. Phone workflows (important but balanced) Implement call logging, recording, and transcription to support forecasting, next‑step mapping, coaching insights, and compliant documentation in SOPs. 3+ years building/administering HubSpot Sales Hub (Marketing Hub familiarity required) Hands‑on success with pipelines/forecasting, sequences/playbooks, scoring/routing, Products/Quotes, dashboards, and governance Practical experience connecting Ads + GA4/GTM and at least one telephony/CTI tool Excellent documentation, training, and async collaboration skills; comfort operating as a remote contractor Preferred Qualifications HubSpot Academy certs; B2B services/inside sales background; basic API/Zapier/Make experience for edge‑case integrations System Requirements At least 15mbps for the main internet and at least 10mbps for backup A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup Note: Back‑ups should still be able to function when there is a power interruption A webcam Noise‑canceling USB Headset Quiet, Dedicated Home Office Smartphone Benefits Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. Fast‑Pac ed Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. Work‑Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work‑life integration to perform at your best. #J-18808-Ljbffr

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