Operations Quality

Operations Quality & Standards Coordinator I Nielsen Pasig, National Capital Region, Philippines Overview Join to apply for the Operations Quality & Standards Coordinator I role at Nielsen . Company Description — At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content wherever and whenever it’s consumed. We are committed to excellence, perseverance, and making an impact together. We enable your best to power our future. Position Summary Delivers operational activities (including data encoding, processing, and quality control) with minimal supervision to ensure timely, effective and efficient process execution. Key Responsibilities Operations: Check Weekly Data and Validate Zero Viewing Consolidate and reporting of Subject for Non-compliance to be given to Panel Telecallers Consolidate and reporting of Shewhart Panels to be given to Panel Telecallers Consolidation, tracking and analyzation of panels with Non-Track Activity (NTA) and Non-Broadcast Provide enhancement, innovation and updating of Panel operations processes (Panel Audit and ES checklist/Forms etc) Perform UBO Reports Unmatched Analysis Performs Validation, Checking and Presentation of Business unit projects, testing and for implementation Runs and Analyze Periodic In-tab levels for Overnight Data and Identify Reasons for below or above thresholds Facilitate newly implemented SNOW Ticketing System. Performs Training and Refreshers Highly knowledgeable on Looker Studio Dashboarding and Python and Other Google applications Performs automation on different Panel Operations Databases and the like Administration Ensures that performance management is set Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures Drive the Nielsen values through the implementation of relevant organizational initiatives that build on employee commitment Key Stakeholders & Interface Regional and Local Leads Corporate Functions including Finance and Human Resources General Associates Qualifications Experiences & Qualifications Graduate with any Business Bachelor’s Degree 2 years work experience in Data analysis, advanced knowledge in Looker Studio and Python Advanced in Google applications, particularly Slides and Sheets Competencies & Skills Strong written and verbal skills in English Meticulous with strong attention to detail Team player with the ability to enable and encourage others within the team Analytical and logical reasoning skills Result oriented, working with the end in mind Resilient, persuasive and self-motivated High-level accuracy and attention to detail Strong interpersonal skills with a collaborative mindset Ability to read and forecast data based on trends and behavior Strong comprehension skills Ability to multitask even with little supervision Quality-focused mindset and integrity Additional Information Key Performance Indicators / Measures Delivery of operational activities Important Notice Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you are unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. #J-18808-Ljbffr