Customer Care Specialist

6 days ago

Valenzuela, Philippines Vivid Full time

About Vivid Vivid Money is the first mobile banking app that combines all your daily money needs in one app. Whether it’s spending, saving, or investing – Vivid offers an easy, flexible, and transparent solution to grow your money. Vivid is ground breaking and has managed to reach over half a million users in only two years.We want to be more than just a name on your CV. We strive for the talent to achieve the full potential and beyond, providing the tools to learn and develop within our fast-growing company. We encourage you to challenge the status quo and bring in your own ideas and opinions. We want to be a playground to try new things, make mistakes and learn from them.We are currently looking for Customer Support Specialists (f/m/d) to join our Team What you will do Answering customer’s requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English Being our customers voice by sharing their feedback and reporting their issues Collaborating with our different teams and having direct impact to improve our Product Representing Vivid Money and build a trustful relationship with our customers Requirements Demonstrated expertise in customer support or service, with a preference for experience in the banking or financial services industry and dealing with SMEs Exceptional problem-solving and decision-making skills Good observational skills for process and product improvement Outstanding interpersonal and communication skills, encompassing both verbal and written proficiency in English Capable of managing multiple tasks and thriving under pressure in a dynamic environment Comprehensive knowledge of SME banking products, services, and processes. Capable of working within the CEST time zone, committing to 40 hours per week, distributed as 8 hours per day, excluding a 1-hour lunch break. Benefits Opportunity to participate in the creation of a new and innovative company Great working atmosphere in a motivated and dynamic team Opportunities to learn and grow together with the company #J-18808-Ljbffr

  • Technical Support Representative

    3 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Technical Support Representative - Client Care Agent Join to apply for the Technical Support Representative - Client Care Agent role at Sapient Global Services Technical Support Representative - Client Care Agent 4 days ago Be among the first 25 applicants Join to apply for the Technical Support Representative - Client Care Agent role at Sapient Global...

  • Technical Support Representative

    2 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Provide technical support and troubleshoot hardware,...

  • Customer Service Specialist

    3 days ago

    Valenzuela, Metro Manila, Philippines CDO Foodsphere, Inc. Full time ₱250,000 - ₱500,000 per year

    I. Job SummaryCustomer Service Specialist supports the achievement of overall company sales objectives through the implementation of services related to order processing, documentation, coordination with internal offices to facilitate timely and accurate delivery of orders to the trade.II. Minimum RequirementsGraduate of any 4-year college courseProficient...

  • HR & Onboarding Specialist

    4 days ago

    Valenzuela, Philippines Pleco Outsourcing Full time

    This is a remote position. HR & Onboarding Specialist Full Time | Work-from-Home | PHP 45,000 to PHP 60,000 Role Overview We are looking for an HR & Onboarding Specialist to manage end-to-end HR operations for an Australian-based client. This role involves recruitment coordination, onboarding, HR record management, and compliance support. The successful...

  • Accounts Receivable Specialist

    4 days ago

    Valenzuela, Philippines KMC Solutions Full time

    Accounts Receivable AnalystWork from HomeMid Shift; 2pm to 11pm Job Description We are seeking an experienced Accounts Receivable Specialist for one of our regions. This role is primarily responsible for timely and accurate processing of billing and collections. You will work with customers to identify and resolve billing issues, reconcile accounts and drive...

  • 2022 Portuguese Bilingual Customer Happiness Email

    4 weeks ago

    Valenzuela, Philippines Canva Solutions Inc. PH Full time

    About Canva Launched in 2013, Canva is an online design and publishing tool with a mission to empower everyone in the world to design anything and publish anywhere. Your role Upholds Canva’s core customer service value of customer centricity in order to produce long-term customer loyalty and happiness. Paragons all things customer service for our global...

  • Customer Service Representative

    1 week ago

    Valenzuela, Philippines Pharmaceutical, strategic and dynamic Full time ₱144,000 - ₱360,000 per year

    Job Summary:A Customer Service Representative (CSR) is a customer care professional who is engaged in the day to day monitoring and interaction with both internal and external customers.Duties & ResponsibilitiesCorresponds with the customer through e-mail, letter, or telephone calls.Processes orders and execute documentationCSR answer questions about the...

  • Brand Ambassador

    4 weeks ago

    Valenzuela, Philippines Primus@ Knowledge Specialist Full time

    JOB DUTIES AND RESPONSIBILITIES The Brand Ambassador will support the following areas: Telemarketing & Promotion Awareness – Netflix AND Bundle Upgrade: Increase awareness and uptake of promotions among both current and potential subscribers. Business Center Support - Serve as a Lobby Officer during peak traffic periods. Ensure high-quality customer...

  • Weekends off

    3 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance...

  • Weekends off

    2 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance...