Technical Support Representative

2 weeks ago

Valenzuela, Philippines Sapient Global Services Full time

Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now

Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues
• Assist customers with product setup, installation, and usage guidance
• Escalate complex technical problems to specialized teams when necessary
• Document customer interactions and solutions accurately in the system
• Meet performance goals for resolution time, customer satisfaction, and call quality


Qualifications:
• High school diploma or equivalent
• Strong communication skills with a clear and patient approach
• Basic technical knowledge of hardware, software, or networking
• Computer literate with good troubleshooting and multitasking abilities
• Ability to assist customers effectively in a fast-paced, tech-driven environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today

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