Data Processor

Officer (C09) - Reference Data Management Analyst 1

Taguig, National Capital Region Citi

Posted today

Job Background/Context: The Information Services Group (ISG) provides authoritative sources of reference data to clients across the Institutional Client Services (ICG) organization, enabling collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization partners with data clients across all ICG business lines to deploy solutions that increase competitiveness by restructuring processes, simplifying information access, and providing business intelligence around critical data. The Account Control unit of the ISG Reference Data Management team opens and maintains customer sub-accounts, screens reference data, and ensures customer details and settlement instructions across systems remain up to date. The team works with Sales, Middle Office, KYC, ICRM/AML and Accounts Control teams to ensure a globally consistent model for reference data and regulatory obligations are met when new client relationships are established. Before trading, the team verifies client details from a regulatory and control perspective for Institutional Client Accounts in Equities, Fixed Income and Foreign Exchange business units.

Key Responsibilities: The role is within the Manila Accounts Control Group, supporting the Sanctions Screening team, which reviews and investigates alerts generated for ISG reference data. Key responsibilities include:

• Ensure all documented processes and Citi Policies are followed correctly.
• Deliver within the agreed SLA for Sanctions Screening and ensure targets and objectives align with timelines.
• Perform an independent review based on procedures and handle escalations to relevant teams where necessary.
• Liaise with global/regional ICRM and AML teams on end-to-end completion of screening alert reviews.

Person Specification

Knowledge/Experience:

• Desire to work in a fast paced, metrics and deadline oriented department.
• Understanding of Citi’s internal policies and processes with the ability to identify areas of weakness.
• Familiarity with XMC (SAP Business Objects) and reporting functionality is a plus.
• Knowledge in sanctions screening or KYC review is advantageous.

Skills:

• Advanced knowledge of MS Office Suite, including Excel and/or MS Access.
• Strong teamwork skills locally and across geographic locations.
• Strong workflow management with focus on process improvement and operational redesign.
• Assertive interpersonal and written communication skills; comfortable with client and management interaction.
• Ability to work in a changing regulatory environment; strong organization, project and change management skills.
• Ability to deliver high-quality work under pressure and meet SLAs.
• Complete mandatory reports timely and to required standards; adhere to audit & risk controls.

Qualifications:

• A business-related degree is advantageous but less relevant than extensive in-situ experience.
• Capital markets product knowledge is useful.
• Experience working to deadlines; technical proficiency in Microsoft Access and Excel is a plus.

Competencies:

• Valuing Diversity; excellent written and verbal communication; ability to build relationships at various levels.
• Willingness to be involved in all aspects of a task; attention to detail while delivering.
• Ability to handle multiple initiatives concurrently and adapt to changing priorities.
• Job Family Group: Operations - Services; Job Family: Reference Data Management; Time Type: Full time.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the EEO posters and policy statements as applicable.

Note: This description consolidates the role information from the provided text and focuses on responsibilities and qualifications relevant to the Officer (C09) - Reference Data Management Analyst 1.