Director of Operations
2 weeks ago
Hybrid - Taguig 5-10 Yrs Exp Bachelor Full-time Job Description We are seeking a highly experienced and strategic Director to lead and oversee operations in a BPS (Business Process Services) environment. The ideal candidate must have a strong background in the BPO industry, with proven experience in managing large-scale operations and delivering exceptional performance, particularly in the Life & Annuities (L&A) sector. Responsibilities Lead and manage BPO operations, ensuring performance and service delivery targets are consistently met. Oversee a large team with a minimum of 500 full-time employees (FTEs) . Drive operational excellence, process improvement, and client satisfaction. Collaborate with stakeholders to ensure alignment with business goals. Develop and implement strategic plans to support growth and efficiency. Foster a high-performance culture and mentor senior management teams. Minimum of 8 years of experience in the BPS (call center) industry, with at least 15+ years of overall experience . Must have a BPO background , with Insurance industry experience (non-negotiable). Currently or previously held a Director or Senior Manager role in a reputable BPO company. Must have managed operations with at least 500 FTEs (non-negotiable). Undergraduates may be considered if they have an exceptionally strong background and leadership track record . Qualifications Minimum of 8 years of experience in BPS (call center) operations with at least 15+ years of overall work experience. Strong BPO background with Insurance industry experience (non-negotiable). Experience in leading large teams and managing operations with 500+ FTEs. Experience in Life & Annuities (L&A) sector is a plus. Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately. #J-18808-Ljbffr
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Finance Operations Director
7 days ago
Taguig, Philippines Michael Page Full timeAbout Our Client This role is with a large organization in the business services industry, known for its expertise in providing comprehensive support to clients across various sectors. The company is headquartered in the City of Taguig and is committed to delivering high-quality services and operational excellence. Job Description The key responsibilities of...
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Director of Operations
3 weeks ago
Taguig, Philippines MicroSourcing Full timeGet AI-powered advice on this job and more exclusive features. Position Director of Operations (Healthcare) Location Metro Manila Work setup & shift Onsite | Night shift Why join MicroSourcing Competitive Rewards: Above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time-off with cash conversion, group life insurance,...
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Operations Director
3 weeks ago
Taguig, Philippines HRTX Full timePosition: Operations Director (F&B)Location: Taguig CityWork Setup: Onsite Role Overview The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches. Responsibilities Lead and...
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Operations Director
3 weeks ago
Taguig, Philippines HRTX Full timePosition: Operations Director (F&B)Location: Taguig CityWork Setup: Onsite Role Overview The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches. Responsibilities Lead and...
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Account Director
2 weeks ago
Taguig, Philippines ADA Full timeADA Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Account Director - Creative Operations role at ADA ADA Taguig, National Capital Region, Philippines Join to apply for the Account Director - Creative Operations role at ADA JOB TITLE: ACCOUNT DIRECTOR (Philippines)REPORTS TO: HEAD OF GROWTHAbout UsADA...
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Director of Operations – Service Delivery
2 weeks ago
Taguig, Philippines Nimbyx Full timeOverview Nimbyx Taguig, National Capital Region, Philippines Join to apply for the Director of Operations – Service Delivery role at Nimbyx Nimbyx and EviSmart™ are reimagining the future of digital dentistry. Through advanced AI-powered workflow automation and CAD design outsourcing, we empower dental labs and clinicians in more than 26 countries to...
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Operations Director
4 days ago
Taguig, Philippines American Express Full timeOverview Operations Director #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine’s 2025 World’s Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top GBS Employers for the Philippines (2025) by the Everest Group At American Express, our culture is built...
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Clinical Operations Director
10 hours ago
Taguig, National Capital Region, Philippines ZKTeco Solutions Full time ₱3,690,000 - ₱3,960,000 per yearPosition OverviewWe are seeking an experienced and mission-driven Clinical Operations Director to lead the planning, coordination, and optimization of clinical operations across our healthcare network. This role is responsible for ensuring the highest standards of patient care delivery, operational efficiency, regulatory compliance, and staff performance....
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Operations Director
1 week ago
Taguig, National Capital Region, Philippines American Express Full time ₱1,500,000 - ₱3,000,000 per yearOperations Director#4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest Group At American Express, our culture is built on a 175-year history...
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Operations Director
2 days ago
Taguig, National Capital Region, Philippines American Express Full time ₱120,000 - ₱240,000 per yearOperations Director#4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest GroupAt American Express, our culture is built on a 175-year history of...