Director of Operations

2 weeks ago


Taguig, Philippines Stark Asia Solutions Inc. Full time

Hybrid - Taguig 5-10 Yrs Exp Bachelor Full-time Job Description We are seeking a highly experienced and strategic Director to lead and oversee operations in a BPS (Business Process Services) environment. The ideal candidate must have a strong background in the BPO industry, with proven experience in managing large-scale operations and delivering exceptional performance, particularly in the Life & Annuities (L&A) sector. Responsibilities Lead and manage BPO operations, ensuring performance and service delivery targets are consistently met. Oversee a large team with a minimum of 500 full-time employees (FTEs) . Drive operational excellence, process improvement, and client satisfaction. Collaborate with stakeholders to ensure alignment with business goals. Develop and implement strategic plans to support growth and efficiency. Foster a high-performance culture and mentor senior management teams. Minimum of 8 years of experience in the BPS (call center) industry, with at least 15+ years of overall experience . Must have a BPO background , with Insurance industry experience (non-negotiable). Currently or previously held a Director or Senior Manager role in a reputable BPO company. Must have managed operations with at least 500 FTEs (non-negotiable). Undergraduates may be considered if they have an exceptionally strong background and leadership track record . Qualifications Minimum of 8 years of experience in BPS (call center) operations with at least 15+ years of overall work experience. Strong BPO background with Insurance industry experience (non-negotiable). Experience in leading large teams and managing operations with 500+ FTEs. Experience in Life & Annuities (L&A) sector is a plus. Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately. #J-18808-Ljbffr



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