L1 Technical Support
3 weeks ago
This is a dynamic, hands-on role where you will play a key part in supporting both strategic and operational aspects of the business. As an integral member of the global team, you will contribute to the long-term success of the organization by delivering reliable IT support and collaborating closely with management to implement effective technology solutions. Key Responsibilities Provide 1st and 2nd Line IT Support across the organization. Respond to service desk calls and manage support tickets efficiently. Deliver remote and on-site technical support as needed. Monitor systems and respond promptly to failures or issues. Create and maintain Standard Operating Procedures (SOPs). Troubleshoot technical faults and drive resolution to completion. Perform root cause analysis on recurring issues. Install, configure, and maintain hardware and software systems. Diagnose and repair hardware and network components. Ensure system security through antivirus, firewall, and malware protection. Maintain and update technical documentation regularly. Test new hardware/software prior to deployment. Support Senior Leadership Team with ad hoc technical tasks. Skills & Experience Proven experience in 1st Line IT Support and troubleshooting. Background in a service desk environment. Strong problem-solving and communication skills. Customer-focused with a commitment to service excellence. Ability to work under pressure with a flexible and proactive approach. Experience with: Windows 10 and later Office 2013 and later Office 365 Active Directory Windows Server 2012 and later Networking principles and configuration VOIP telephony systems Network and computer security (firewalls, antivirus, malware protection) Virtual network solutions Strong technical documentation and organizational skills. Ideal Candidate Profile A dynamic and self-motivated individual who takes ownership of issues. A team player who fosters positive and cooperative working relationships. Technically proficient with a keen eye for detail and continuous improvement. Amenable for Onsite full time UK working hours 8 Am to 6 PM #J-18808-Ljbffr
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L1/2 Technical Support
4 weeks ago
Makati, Philippines hammerjack Full timeJoin Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide! Are you ready to be part of a professional community that powers businesses globally to save, grow, and transform? Do you want to work with innovative technology alongside talented professionals who share your passion for excellence? Look no further...
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L1/2 Technical Support
4 weeks ago
Makati, Philippines Different Technologies Pty Ltd. Full timeJoin Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide! Are you ready to be part of a professional community that’s powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no...
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Senior Technical Consultant
4 weeks ago
Makati, Philippines Temenos Headquarters SA Full timeABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+...
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Senior Technical Consultant
1 week ago
Makati City, National Capital Region, Philippines Temenos Full time ₱900,000 - ₱1,200,000 per yearAbout TemenosTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.We serve over 3000 clients from the largest to challengers and community banks in 150+...
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Cisco L1 Service Desk
2 weeks ago
Makati City, National Capital Region, Philippines PRO INTEGRATE WORLD IT CONSULTING INC. Full time ₱96,000 - ₱600,000 per yearCisco Technical Support L1 (Korean / Mandarin / Spanish)Location: Makati (Onsite)About the RoleWe are seeking a Level 1 Cisco Technical Support Engineer proficient in Korean, Mandarin, or Spanish to provide IT infrastructure field support. The role involves hands-on troubleshooting of hardware, software, and network systems, ensuring high-quality technical...
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Senior Technical Consultant Infinity
6 days ago
Makati, Philippines TALENTMATE Full timeSenior Technical Consultant Infinity About Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. Job Description We serve over 3000 clients from...
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L2 Application Support Engineer
4 weeks ago
Makati, Philippines Flexicon Solution Inc. Full timeJoin to apply for the L2 Application Support Engineer role at Flexicon Solution Inc. At Flexicon Solution Inc., we are on a mission to become the most trusted IT partner, enabling our clients to achieve their goals through personalized and forward-thinking digital solutions. We’re currently looking for a L2 Application Support Engineer who is passionate,...
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Senior Technical Consultant
4 weeks ago
Makati, Philippines Temenos Headquarters SA Full timeABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+...
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Senior Technical Consultant
3 days ago
Makati, Philippines Temenos Full timeAbout Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+...
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Senior Technical Manager
4 weeks ago
Makati, Philippines Temenos Headquarters SA Full timeAbout Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+...