Service Delivery Manager

2 weeks ago


Pangasinan Philippines Buscojobs Full time

Service Delivery Ops Associate Manager

Cebu, Cebu Accenture

Posted today

Responsibilities
  • Understand recruiting demand and skills profiles within area of responsibility
  • Responsible for medium-sized recruiting or large recruiting pipeline, meeting recruiting targets and providing regular status reports
  • Plan and implement recruiting events and sourcing activities
  • Ensure all paperwork is received and completed according to policy
  • Responsible for contract management and post offer management
  • Act as an escalation point to business stakeholders for all recruiting related questions and concerns
  • Administer referral process of applicants
  • Provide external marketplace information to Recruiting Leadership
  • Update and utilize recruiting databases and tools
  • Review recruit files for completeness
  • Conduct and distribute reports on a regular basis and special reports on request identify issues and recommend actions
  • Participate in projects and or initiatives within or outside the team
  • Strong understanding of the company’s business objectives and organizational structure
  • Very good understanding of the company’s position in the marketplace
  • Strong understanding of recruiting processes and procedures, sourcing processes and organization and tools
  • Very strong understanding of recruiting profiles
  • Understanding of selling messages for each organization
Qualifications
  • Graduate of any College/Bachelor's Degree
  • Must have at least 8 years working experience in sourcing
  • Must have at least 3 years managerial experience
  • Strong Recruitment background
  • Reporting and Analytics experience
  • Highly effective in creating Sourcing strategies
  • Data analysis experience
#J-18808-Ljbffr

  • Philippines Scale Virtually Full time ₱1,200,000 - ₱2,400,000 per year

    Role OverviewThe Service Delivery Manager (SDM) ensures smooth operations and successful service delivery for clients supported by our Virtual Assistants (VAs). This role is responsible for overseeing day-to-day operations, maintaining client satisfaction, driving performance management, and ensuring service excellence across assigned accounts. The SDM acts...


  • Philippines Globe Telecom Full time ₱1,200,000 - ₱2,400,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionOversee and manage the shared services function within the organization. Leads a team of professionals and work collaboratively with various...


  • Philippines EXL Service Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description: The Senior Operations Manager – BPO Travel Industry is responsible for leading and optimizing travel-related outsourcing operations. The role ensures operational excellence, client satisfaction, and strategic alignment by managing teams, refining processes, and leveraging industry-specific technologies.Responsibilities: Key...


  • , Metro Manila, Philippines Buscojobs Full time

    IT Service Delivery Manager jobs in Makati Daily new job offers in IT. Find your dream job today! De # 1 jobsite voor IT. 38.000 actieve profielen. Brands: 38 000active profiles, Find the perfect match, The #1 jobsite for IT. Service Delivery Manager Mandaluyong, National Capital Region MICROGENESIS BUSINESS SYSTEMS Posted today Job Description SERVICE...


  • , Metro Manila, Philippines Buscojobs Full time

    Mandaluyong, National Capital Region MICROGENESIS BUSINESS SYSTEMS Posted today Service Delivery Manager (Mandaluyong, National Capital Region) Job Description Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service Maintaining high performance levels for service-related processes, and...


  • , Metro Manila, Philippines Agilitec IT Full time

    Overview Employer: An MSP company located in Las Vegas, Nevada Work Set up: Remote Working Schedule: Pacific Standard Time Salary: $2,000 - $2,500 Benefits: 13th Month Pay HMO & Gov. Contribution Allowance on top of the salary (After a 90-day probationary period) Personal Time Off (After a 90-day probationary period) Position Overview We are seeking an...


  • , Metro Manila, Philippines SupportNinja Full time

    Work Set Up: 1 for Onsite The Sactum in Quezon City and 1 for Hybrid at The Sactum in Quezon City Type of Contract: Full-Time The Service Delivery Manager (SDM) is responsible for overseeing the delivery of services to clients, ensuring high levels of client satisfaction, managing financial aspects of program management, and leading a team of managers....


  • , Cagayan, Philippines Buscojobs Full time

    Service Delivery Manager Philippines jobs in A... Posted today Job Description The Finacle Delivery Manager will manage overall Delivery of Finacle Core Banking Solution to deliver outcome and activities that the Program requires. Delivery Manager will work closely with Delivery team, relevant Senior Program stakeholders and forge good working relationships...


  • , Metro Manila, Philippines Buscojobs Full time

    Overview Service Delivery Manager Sdm – Taguig. Posted today. Job Description We are seeking highly driven and experienced Service Delivery Managers to join our dynamic eCommerce operations team. In this key leadership role, you will oversee multiple accounts and large teams, ensuring optimal service delivery and client satisfaction within a fast-paced BPO...


  • Philippines EXL Service Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description: Technology Operations leader for EXLResponsibilities: Basic Function:Responsible for managing day to day Site Operations (Systems, Network, Voice) in line with the Centralized Technology Operations teamResponsible for client service delivery in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per...