
Finance Customer Service Representative
2 weeks ago
Overview
Client Profile: A leading IT industry that was founder year 1987 and continually providing services in software and other digital platforms that enable companies’ transformation.
Position: Financial Customer Service Representative
Industry: IT Company
Location: Pasay City
Benefits- Government mandated Benefits
- HMO
- 13th month pay
- Vacation Leave Credits
- Sick Leave Credits
- Bachelor’s Degree Holder
- At least 1-2 years of work experience as Customer Service
- Experience working in Financial or banking account
- Willing to work on shifting schedule
- Amenable to start as soon as possible
- Respond to customer inquiries via phone, email or message
- Resolve product issues by handling customer inquiries and problems
- Maintain accurate records for customer interactions and transactions
- Record and track customer interactions, transactions, and feedback in a Customer Relationship Management (CRM) system
- Promote products to potential buyers
- Face-to-face interview
- Initial interview
- Final interview
- Job offer
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