ServiceNow Developer

3 weeks ago

Laguna Philippines Aickman and Greene Full time

Job Description Responsibilities

  • Design, develop, and implement ServiceNow applications and modules to meet business requirements.
  • Integrate ServiceNow with other IT systems and applications using REST/SOAP APIs.
  • Manage and maintain the ServiceNow Configuration Management Database (CMDB).
  • Create and maintain custom workflows, business rules, client scripts, and UI policies.
  • Provide technical support and training to end-users and stakeholders.
  • Monitor system performance and troubleshoot issues to ensure optimal functionality.
  • Maintain comprehensive documentation of configurations, customizations, and processes.
  • Maintain close interactions with global Information Technology team members.
  • Adhere to architecture standards.
  • Provide training opportunities to build the skills of IT employees and ensure their ongoing ability to provide effective global support.
  • Seek opportunities to utilize technology to improve operations, increase productivity, ensure accuracy and reduce costs.
  • Represents the Global IT internally and to external customers and peers.
  • Extensive knowledge of the ServiceNow platform.
  • Advanced problem-solving ability.
  • Familiarity with UI, SQL, HTML and CSS.
  • Knowledge of XML and structural programming concepts.
  • ServiceNow certification.
Qualifications
  • Bachelor's degree with IT background or minimum of 5+ years.
  • Fluent in written and spoken English; further languages preferred.
  • Advanced service and project management skills.
  • Advanced knowledge of state-of-the-art IT services and practical experience in designing and implementing.
  • Team player (must be able to work in a virtual and distributed team).
  • Ability to work with people from a variety of culturally diverse backgrounds.
  • Customer-friendly, oriented and proactive.
  • Communicative and cooperative.
  • Trustworthy, reliable, flexible and resilient.
  • Motivated, goal oriented, persistent and a skilled negotiator.
  • Ability to travel both domestically and internationally.
Working Location

Nuvali. Santa Rosa - Tagaytay Rd, City of Santa Rosa, 4026 Laguna, Philippines

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