
ServiceNow Developer
18 hours ago
Responsibilities
- Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
- Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
- Design, build and configure ServiceNow applications.
- Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
- Apply innovative ideas to drive automation.
- Drive the delivery of outputs according to agreed schedules and specifications.
- Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
- Develop ServiceNow application code, working through each sprint based on agreed stories turning user requirements into testable product.
- Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
- Identify and solve issues and incidents within multiple components of the ServiceNow platform.
- Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
- Raise issues and risks proactively, providing recommended solutions and mitigations.
- Produce required deliverables and documentation according to defined standards.
- Required skill/s or must have skill/s: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
- Years of experience: At least 4 years of experience on ServiceNow development/architecture
- Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI
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