ServiceNow Developer

3 weeks ago

Metro Manila Philippines HRTX Full time

Responsibilities

  • Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
  • Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
  • Design, build and configure ServiceNow applications.
  • Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
  • Apply innovative ideas to drive automation.
  • Drive the delivery of outputs according to agreed schedules and specifications.
  • Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
  • Develop ServiceNow application code, working through each sprint based on agreed stories turning user requirements into testable product.
  • Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
  • Identify and solve issues and incidents within multiple components of the ServiceNow platform.
  • Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
  • Raise issues and risks proactively, providing recommended solutions and mitigations.
  • Produce required deliverables and documentation according to defined standards.
Qualifications
  • Required skill/s or must have skill/s: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
  • Years of experience: At least 4 years of experience on ServiceNow development/architecture
  • Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI
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