BPO Operations Director
5 days ago
The Operations Director
The Operations Director will lead high-performing teams across a diverse portfolio, including Accounting, Architecture & Engineering, Customer Service, Back Office, IT, and Healthcare, ensuring excellence in service delivery, operational efficiency, and financial performance.
This strategic, hands-on leader will align multi-industry operations with evolving client needs, technology trends, compliance standards, and business objectives. Key responsibilities include driving cross-functional initiatives, optimizing workflows, implementing best practices, and fostering a culture of performance, accountability, and client success.
Key Responsibilities:Live and execute the mission and vision of the organization.
Communicate effectively and build strong relationships with all stakeholders, across all levels, and all departments, to ensure alignment and collaboration.
Lead multi-industry operations teams by developing tailored strategies for each vertical—ensuring high service levels across accounting, A&E, IT, customer service, healthcare, and back-office accounts.
Drive business growth by identifying opportunities within current accounts and collaborating on new business proposals and service expansion.
Conduct regular business reviews to evaluate team performance,
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Quezon City, Philippines Gap Solution Recurrent Firm Full timeWe're Hiring: Director – BPO Operations Location: Quezon City (Onsite) Work Setup: Onsite Schedule: Full-Time Start Date: ASAP Salary Range: Php 285,000 – Php 350,000 (Based on previous compensation and experience) About the Role We are seeking a highly experienced Director in the BPO industry to lead large-scale operations and drive strategic...
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Quezon City, National Capital Region, Philippines Gap Solution Recurrent Firm Full timeWe're Hiring: Director – BPO OperationsLocation: Quezon City (Onsite)Work Setup: OnsiteSchedule: Full-TimeStart Date: ASAPSalary Range: Php 285,000 – Php 350,000 (Based on previous compensation and experience)About the RoleWe are seeking a highly experienced Director in the BPO industry to lead large-scale operations and drive strategic performance. The...
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BPO Operations Director
6 days ago
Quezon City, Philippines INTELASSIST INC. Full timeThe Operations Director The Operations Director will lead high-performing teams across a diverse portfolio, including Accounting, Architecture & Engineering, Customer Service, Back Office, IT, and Healthcare, ensuring excellence in service delivery, operational efficiency, and financial performance. This strategic, hands-on leader will align multi-industry...
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BPO Operations Director
4 days ago
Quezon City, National Capital Region, Philippines INTELASSIST INC. Full time $90,000 - $120,000 per yearJob DescriptionThe Operations Director will lead high-performing teams across a diverse portfolio, including Accounting, Architecture & Engineering, Customer Service, Back Office, IT, and Healthcare, ensuring excellence in service delivery, operational efficiency, and financial performance.This strategic, hands-on leader will align multi-industry operations...
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Operations Director
4 days ago
Quezon City, National Capital Region, Philippines Aickman&Greene Full time ₱2,880,000 - ₱3,600,000 per yearQUALIFICATIONSBachelor's Degree Required2- 5 years of confirmed Operation Director experienceWith BPO setting experiencehandling Telco and/or Sales programBENEFITS13th month salaryDay 1 HMO (managers and up)Rice Allowance of 2K max10K Annual Medical Cafeteria Plan for Medical expenses not covered by HMO (upon regularization)HMO Coverage for 4 dependents...
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Director Of Operations
2 weeks ago
Quezon City, Philippines Aickman and Greene Full timeOn-site - Quezon City 3-5 Yrs Exp Bachelor Full-time Job Description We are seeking an experienced and strategic Operations Director to lead and optimize our operational activities within the telecommunications sector. The ideal candidate will bring deep industry knowledge, operational excellence, and a data-driven approach to drive efficiency, improve...
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BPO Operations Director
2 weeks ago
Davao City, Philippines MCI Full timeLOCATION Angeles City, PHJOB TYPE Full-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a BPO...
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BPO Operations Director
2 weeks ago
Davao City, Philippines MCI Full timeLOCATION Angeles City, PHJOB TYPE Full-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a...
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Healthcare BPO Operations Director
4 days ago
Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time ₱150,000 - ₱180,000 per yearOur U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers.We are seeking a highly experienced Healthcare BPO Operations Director to lead and scale operations for a U.S.-based Healthcare Account specializing in digital imaging...
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Operations Director
4 days ago
Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱1,200,000 - ₱3,600,000 per yearDescriptionOperations DirectorPosition Purpose:Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.Essential Functions and Responsibilities:Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit...
