ServiceNow Developer

4 weeks ago


Philippines Raso360 Full time

Overview

We are seeking a skilled and motivated ServiceNow Developer to join our team. The ideal candidate will be responsible for designing, developing, configuring, and customizing ServiceNow applications to meet business requirements. This role involves working closely with stakeholders to deliver high-quality solutions across ITSM, ITOM, ITBM, SecOps, and other ServiceNow modules, while ensuring best practices and platform integrity.

Responsibilities
  • Develop, configure, and customize ServiceNow applications, workflows, and integrations.
  • Build and maintain catalog items, record producers, business rules, client scripts, and UI policies.
  • Design and implement automation for Incident, Problem, Change, Request, and knowledge management processes.
  • Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.
  • Implement integrations with third-party tools and data sources using APIs, MID Servers, and web services.
  • Participate in platform upgrades, patching, and testing to ensure system stability and performance.
  • Develop reports, dashboards, and performance analytics for business insights.
  • Ensure adherence to coding standards, documentation, and ServiceNow best practices.
Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Proven experience as a ServiceNow Developer with hands-on development in ITSM and related modules.
  • Experience with ServiceNow Studio, Flow Designer, IntegrationHub, and Scoped Applications.
  • Knowledge of ITIL processes and experience implementing IT service management workflows.
  • Experience with CMDB (Configuration Management Database) and related data models.
  • Exposure to CIS-ITAM (IT Asset Management) practices for hardware and software lifecycle management.
  • Understanding of CIS-GRC (Governance, Risk, and Compliance) concepts and their alignment within ServiceNow.
  • Excellent problem-solving skills with attention to detail and quality.
  • ServiceNow Certified System Administrator (CSA) or related certifications preferred.

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology and Engineering

Industries: IT Services and IT Consulting

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