Network Engineer

5 days ago

Pasig, Philippines Insight Full time

Overview

As a Network Engineer within Insight’s Infrastructure Managed Services Team, your primary role will be a Network Engineer on diverse and challenging customer projects. You will be a member of a team responsible for incident resolution and service request handling for a wide variety of networking technologies. Serve as Level 1 primary support point of contact of a high-volume VMS software (Fieldglass) supporting self-service users as well as full white glove service support which includes the creation of SOW transactions in the VMS.

Responsibilities
  • Manage, monitor, and troubleshoot WAN and LAN connections for multiple clients.
  • Use remote monitoring tools and protocol analyzers to troubleshoot, diagnose and solve network problems. Devices expected to be encountered include routers, switches, wireless access points, wireless controllers, firewalls, next generation firewalls, firewall management consoles, load balancers, SASE solutions, etc.
  • Perform advanced, complex network analysis, identify problems, and determine solutions.
  • Recommend enhancements to the network that will improve the quality, performance, security, and reliability of the network.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we’re looking for
  • Degree in Computer/Information Science, technical college, or equivalent work experience
  • 7+ years progressive experience in networking
  • Must have Palo Alto, Cisco, Cisco Meraki, ASA, Firepower, Fortinet, and F5 experience.
  • Demonstrated associate to professional level technology and support experience for route/switch, security, wireless, etc. Certifications desired.
Details
  • Hybrid Work Setup: Once a week in the office
  • Robinsons CyberOmega, Ortigas, Pasig
  • Monday to Friday: Night Shift Schedule with 20% Night Shift Differential
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other and Information Technology
Industries
  • IT Services and IT Consulting
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