Tier 1 Noc Analyst

4 days ago

Metro Manila Philippines Buscojobs Full time

Overview

Taguig, National Capital Region KMC Solutions

Posted today

Responsibilities
  • Ensure store networks and networked store devices remain online 24/7/365; minimize downtime by working with internet service providers (ISPs) to facilitate repairs as quickly as possible
  • Plan, evaluate, install, and reconfigure hardware and software elements of the network
  • Provide ongoing monitoring of network activities
  • Isolate and resolve routine network problems and issues
  • Collaborate with internal and external service users and providers to resolve network performance and reliability issues
  • Facilitate communication between ISPs and local exchange companies (LECs)
  • Assist in rolling out projects for Security, Server, and Network teams; support internal projects as needed
  • Support distribution level campus network; provide VPN support
  • Provide support for campus phones
  • Program network equipment
  • Create and edit, with oversight, an active directory account for new users including employees, contractors, and vendors
  • Participate in training provided by Infrastructure Support level II’s
  • Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned
Qualifications
  • A high school diploma or equivalent certification required
  • Associate degree in computer science or network-related field preferred
  • Entry-level network knowledge
  • CCENT, A+, or Network+ certifications preferred
Salary & Benefits

Salary: Php40,000.00 - Php50,000.00 per month

  • Comprehensive health benefits
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves
  • Company events
  • 13th month salary
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