NOC Team Lead

4 weeks ago

Manila, Philippines Silverspin Full time

Position Overview We’re looking for a NOC Team Lead to join our team As an integral part of the existing Network Operations Center (NOC) Team, the Team Lead (TL) plays a pivotal role in building a strong, collaborative environment by coaching and developing team members. You will help the team reach both collective and individual goals while supporting the NOC's 24/7 operational excellence. If you have a passion for leadership, technical operations, and continuous improvement, this role is for you Key Responsibilities Team Leadership: Lead and mentor the NOC team by modeling company values and fostering a transparent, collaborative environment. Shift Operations: Participate in a rotating shift schedule to support 24/7 NOC operations across the Asian and Rest of World (RoW) markets. Scheduling & Coverage: Oversee shift planning and manage leave requests to ensure seamless operational coverage and business continuity. Team Development: Drive growth through upskilling initiatives, regular performance management, and individual coaching. Strategic Collaboration: Partner with the Service Delivery Manager to execute service delivery strategies and continuous improvements. Recruitment & Onboarding: Manage the full recruitment lifecycle, including hiring, onboarding, and offboarding processes. Goal Alignment: Clearly communicate company goals and priorities to ensure the team is aligned and working toward shared objectives. Performance Monitoring: Track key performance indicators (KPIs) and proactively address performance gaps. Continuous Improvement: Promote a culture of learning and process enhancement to elevate team effectiveness. The above duties provide a generic description of the Employee’s day to day responsibilities but should in no way be deemed to be an exhaustive list. Additional related, duties may be assigned by the Line Manager in line with business exigencies and continuity. Requirements Proven success in leading high-performing technical teams. Experience in 24/7 NOC operations management Efficient collaboration and communication skills Experience with tools like JIRA, Confluence, Zabbix, Grafana, Splunk (Dynatrace and Cloudflare are a plus). Hands-on experience with technical fault analysis, monitoring tools, and application support . Knowledge of Kubernetes (K8s), Docker , and scripting is a plus. Excellent communication and conflict resolution skills Experience managing leave, conducting performance reviews, and supporting career development. Highly adaptable, with the ability to prioritize effectively in a dynamic setting. ITIL Foundation certification preferred but not required. Why Work With Us? At Silverspin, we’re not just about work—we’re about passion, innovation, and community. Joining us means you’ll be part of a team that celebrates creativity, supports professional growth, and values every voice. We’re committed to making Silverspin a place where you’ll be excited to come to work every day (and maybe have a little fun along the way).   We offer: Competitive Salary & Benefits Growth & Development Opportunities Creative and Collaborative Environment Silverspin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *This position will be employed under a partner service provider in the Philippines.

  • NOC Team Lead

    4 weeks ago

    Manila, Philippines Silverspin Full time

    Position OverviewWe’re looking for a NOC Team Lead to join our team! As an integral part of the existing Network Operations Center (NOC) Team, the Team Lead (TL) plays a pivotal role in building a strong, collaborative environment by coaching and developing team members. You will help the team reach both collective and individual goals while supporting...

  • NOC Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Silverspin Full time ₱900,000 - ₱1,200,000 per year

    Position OverviewWe're looking for a NOC Team Lead to join our team As an integral part of the existing Network Operations Center (NOC) Team, the Team Lead (TL) plays a pivotal role in building a strong, collaborative environment by coaching and developing team members. You will help the team reach both collective and individual goals while supporting the...

  • NOC Team Lead

    2 days ago

    Bonifacio Global, Metro Manila, Philippines Sysgen RPO, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    About the Job:Direct hire with the clientFulltime positionOnsite - shifting scheduleAbout the Role:We have an exciting opportunity for an exciting opportunity for a Senior NOC Technical Lead, who is responsible for overseeing the monitoring and troubleshooting of network and system devices for global customers, supporting LAN/WAN infrastructure, and...

  • NOC Engineer

    2 days ago

    Manila, National Capital Region, Philippines Atlas Technica Full time ₱1,200,000 - ₱2,400,000 per year

    Position Name: NOC EngineerReports to: NOC Team LeadLocation: Philippines / Remote, Work-from-HomeStatus: Eligible for Overtime and 10% Shift Differential for Overnight RolesShifts Offered: US EST Weekday 2nd Shift – Includes 1h unpaid lunch: Monday-Friday 2 PM-11 PM ESTUS EST Weekend Day Shift; Friday & Monday - 6 AM-3 PM EST / Saturday & Sunday 6 AM-7 PM...

  • NOC Engineer

    3 weeks ago

    Manila, Philippines Atlas Technica LLC Full time

    Position Name : NOC EngineerReports to: NOC Team LeadLocation : Philippines / Remote, Work-from-HomeStatus: Eligible for Overtime and 10% Shift Differential for Overnight RolesShifts Offered : US EST Weekday 2nd Shift – Includes 1h unpaid lunch: Monday-Friday 2 PM-11 PM EST US EST Weekend Shift; Friday & Monday - 6 AM-3 PM EST / Saturday & Sunday 6 AM-7 PM...

  • IP NOC Operator

    1 week ago

    Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Role Purpose & EnvironmentWe are a Network Operations Centre (NOC); a centralized location where teams can continuously monitor the performance and health of the network, be the first responders to network disruptions and failures and incident manage these in accordance with good practice. We play an important role in the security, escalation of Network...

  • Network Operations Center Team Lead

    2 days ago

    Manila, National Capital Region, Philippines SYSGEN RPO Full time $90,000 - $120,000 per year

    Sysgen RPO is hiring NOC Team Lead for direct hire with clientAbout the job:Direct hire with clientPermanent roleHybrid work arrangement in BGCNight shift work scheduleJob Requirements:Lead and supervise the NOC Monitoring team in monitoring and maintaining network & system infrastructure, ensuring high availability and performance, and driving continuous...

  • NOC Engineer

    2 days ago

    Cebu City or Metro Manila, Philippines Parachute Technology Full time ₱450,000 - ₱600,000 per year

    ** THIS JOB POSTING IS AVAILABLE FOR APPLICANTS IN CEBU CITY OR METRO MANILA **Essential Duties and ResponsibilitiesAudit server backups and remediate any alertsHandle Tier 1-2 NOC tickets (server, network)Respond to Priority 1 network outage ticketsCommunicate with Parachute and client contacts on ticket statuses and progressMake recommendations to optimize...

  • NOC Technician

    2 days ago

    Manila, PH / BGC, PH / Pasay, PH / Taguig, PH / Cavite, PH Hikinex Full time ₱30,000 - ₱60,000 per year

    Job Description We are seeking a skilled and motivated NOC Technician to join our team. The NOC Technician will be responsible for monitoring and maintaining our clients' network infrastructure, ensuring optimal performance and uptime. This role requires a proactive individual with strong technical skills and the ability to troubleshoot and resolve network...

  • NOC L3 Managed Services Engineer

    2 days ago

    Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱1,200,000 - ₱2,400,000 per year

    SUMMARYThe NOC L3 MS Engineer is a senior role responsible for handling complex operational issues within the Network Operations Center. This position ensures firewall integrity, business continuity readiness, and optimal server and network uptime for client environments. The role requires advanced technical expertise, strong communication skills, and a...