Advisor Ii, Transaction Processing

Overview

Advisor II, Transaction Processing – Makati

Job Description

Job Title: Advisor II, Transaction Processing

The Incumbent will be involved in uploading, updating, migrating, and manipulating marketing related data in various systems, applications, and tools. Information would need to be validated, and data errors checked for before data requests. Will be involved in supporting online webinar platform setup and facilitation. Good communication and basic troubleshooting mindset to facilitate and assist marketing campaign activities.

You Have (Qualifications)

• Minimum 1 year working experience in IT industry or with good IT knowledge on Server, Storage, Network etc.
• Minimum 1 year experience with Customer Relationship Management (CRM tool)
• Excellent communication skills – both verbal and written in local language and English
• Excellent at critical thinking and adapting to changes.
• Preferably knowledgeable in basic IT troubleshooting
• High proficiency in Microsoft Excel and other online tools such as CRM
• Preferably knowledgeable in Web Based Applications
• Preferably with Basic knowledge of HTML, creating Email and Web based templates.
• Must be able to work 10am-7pm shift supporting multiple countries/territories.
• Must have the ability to be flexible and creative in dealing with requesters.
• Must have a positive mindset and can-do attitude towards challenges.
• Able to work both independently and effectively in a team environment.
• Able to work within strict deadlines – for the completion of assigned tasks.
• Must be detailed oriented

You Will (Data Management and Marketing)

• Locate, identify, and correct data entry errors to verify the accuracy of the provided data and run system side uploads/updates accordingly within the stated deadline.
• Perform system searches to locate & export information requested such as client\'s contact information, company attributes etc.
• Collaborate with internal/external teams to ensure investigate and execute marketing requests accordingly.
• Create electronic mailers for outbound marketing campaigns and execution of outbound email communication to a target list.
• Set up and provide backend technical support for marketing webinars.
• Troubleshoot basic system side issues and communicate efficiently and effectively to ensure a smooth webinar/online campaign.

Execution and communication

• Engage with internal & external parties to understand requirements for execution.

Location: PHL Makati City - Ayala North Exchange

Language Requirements:

Time Type: Full time

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Data Processing Associate (Metrobank)

Posted 1 day ago

Job Description

Be #InGoodHands with Metrobank

Here at Metrobank, we don\'t simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank\'s strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation\'s economic and social development.

With Metrobank, a meaningful life is within your reach

Position Title: Data Processing Associate

• Responsible for timely, efficient and quality delivery of all transactions associated within the Centralized Processing Division processes and activities meeting service level agreement standards.
• Supports CPD\'s vision in improving efficiencies, standardizing and optimizing processes from client-facing businesses, improving customer experience, reducing inherent risk and strengthening control.
• Performs and assists in digitization and process automation eliminating manual document handling and processing.
• Ensures quality delivery of overall transactional activities of CPD.
• Assists in streamlining the process and identifying knowledge gaps.
• Assists the team for any work updates and synergy meetings.
• Assists in communicating with branch and other CPD partners.
• Strictly adhere to established Bank regulatory requirements and updates, as well as prescribed BSP regulations.
• Ensures consistent implementation of the Bank\'s Money Laundering and Terrorist Financing Prevention Program (MLPP), strictly comply with all AML/CFT responsibilities as provided under the relevant Bank policies and procedures.
• Ensures timely and proper resolution of identified AML/CFT issues and perform other related functions as assigned in connection with AML/CFT risks and compliance.
• Other tasks as assigned from time to time.

Role Exposure:

• Contribute to the building of an end-to-end central data processing division.
• Learn from business professionals and banking domain leaders who will train, guide and prepare you to become a leader/expert in data processing.
• With deeper understanding of data quality and business cases, this role can open up to career growth within the department/division.

Qualifications:

• Bachelor\'s Degree in any field. The role is open for FRESH GRADUATES and CAREER SHIFTERS
• If with relevant experience, at least 1 or more years of Teller/Customer Service experience within the banking industry; preferably NAC experienced tellers or telegraphic transfer experienced tellers or KYC documents processing experienced tellers.
• High attention to detail and flexibility on work demands is a must.
• Willing to learn, amenable to extend OTs if needed.

Other Details:

Rank: Rank and File; Office Location: GT Capital Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City

Back Office: Data Processing Agent

Posted today

Job Description

Job Highlights

• Back Office Support (Data Processing & Management)
• Open to Senior High School, College Undergraduates and College Graduates
• HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities

Go further with Foundever

JOIN OUR JULY TO SEPTEMBER CLASSES AND GET A CHANCE TO WIN STAYCATION FOR TWO VIA EGC *T&C Applies

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

There are 2 ways to join us

You can join virtually by applying now or walk into our Onsite Recruitment Hub located at G/F Glorietta 1 Corporate Center, Hotel Drive, Ayala Center, Makati City, from 11AM to 7PM

Kindly declare JOBSTREET as your source during your application process to be eligible for our promo.

VIRTUAL HUB DETAILS:

Zoom Link, Meeting ID, Passcode: MAKATI

Source of Application: JOBSTREET

Virtual Recruitment Hours: 10AM to 9PM (Mon-Fri)

What are we looking for?

• At least 6 months experience in customer service related back-office administration role
• Preferred at least one year experience in working customer data administration tasks in financial/banking area
• At least completed 2nd year college/K-12 Graduates
• Basic knowledge of computer usage and internet navigation
• English communication
• Tip: Have your SSS and PAG-IBIG numbers ready for faster application processing

What should you expect from us?

• Paid training from day one
• Tons of growth opportunities
• A leadership team that listens to you
• Fun team environment
• HM0 benefits for you and your family
• Free call center training

Terms and conditions apply

General Transaction Processing

Posted today

Job Description

Oversees staff whose primary function is to support the clinical, claim managers and client teams with administrative duties. Responsibilities include leadership, SLA performance, operations management, regulatory compliance, and AML/CFT duties. Requires Bachelor\'s degree, at least 7 years in BPO operations, and 3 years as BPO operations team lead. Proficiency in MS Excel, Word, PowerPoint required.

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