Transactions Specialist II

2 days ago

Manila, National Capital Region, Philippines JPMorgan Chase Full time

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer accounts. 

Job responsibilities

  • Input remittance data for various remittance processing customers using an Image processing platform. 
  • Read detailed customer instructions, adhering to various processing requests (from simple to complex instructions) for the input of check and invoice information, and utilizing strong computer/data entry skills (alpha & numeric) to meet stringent deadlines. 
  • Measured on on meeting/exceeding site productivity and quality standards within a timely manner.
  • Meet the larger goals of the team and  meet their individual deliverables. Due to the sensitivity of meeting our customer's deadlines, production volumes may dictate the work schedule. Overtime may be required as per business need.
  • Make judgment calls regarding routine duties but refer non-routine situations to supervisors.
  • Maintain utmost accuracy in processing of the control functions

Required qualifications, capabilities, and skills

  • Bachelor's degree or completed at least K-12
  • Key board skill sets: to score above 6000 in Numeric, above 5000 in Alpha during the verification assessment.
  • Ability to utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information, balancing one payment to multiple items of detail, and ability to make informed decisions to preclude errors further down the process
  • Familiarity with basic computer functions
  • Ability to stay focused during repetitive tasks
  • Ability to Identify/Correct inaccuracies and validating output provided by the system, Compare, and verify data capture / presented on screen by the system.
  • Ability to translate written amount to alpha and numeric value
  • This position may require you to work non-traditional hours and/or additional hours as business needs arise.  Work schedule might be subject to change.

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