After Sales Customer Service Representative
1 day ago
On-site - Rizal 1-3 Yrs Exp Diploma Full-time
Share
Job DescriptionCustomer Support:
- Assist customers with post-purchase concerns, such as product usage, installation, or maintenance.
- Handle complaints or issues related to damaged or defective products, ensuring timely resolutions.
- Provide guidance on warranties, returns, exchanges, and repairs.
Follow-Up Services:
- Conduct follow-ups with customers to ensure satisfaction with their purchase.
- Proactively address potential concerns or questions customers may have.
Product Knowledge:
- Maintain in-depth knowledge of the company’s kitchenette products and services.
- Offer professional advice on product care, upgrades, and compatible accessories.
Coordination:
- Collaborate with other departments, such as logistics, sales, or technical teams, to resolve customer concerns efficiently.
- Coordinate service or repair schedules with technicians when required.
Customer Relationship Management:
- Maintain accurate records of customer interactions, issues, and resolutions in the company database.
- Build strong relationships with customers to encourage repeat business and referrals.
Feedback Collection:
- Gather and document customer feedback to help improve products and services.
- Report recurring issues or concerns to management for further action.
- Experience: Previous experience in customer service, preferably in after-sales or a related field, is an advantage.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with customers.
- Problem-Solving: Ability to analyze issues and provide quick, practical solutions.
- Product Knowledge: Willingness to learn and understand technical aspects of kitchenette products.
- Interpersonal Skills: Friendly, patient, and empathetic approach to customer concerns.
- Organization: Strong ability to manage multiple tasks and prioritize effectively.
- Technical Proficiency: Familiarity with CRM software and basic office tools like Microsoft Office or Google Workspace.
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
-
Rizal, Philippines Onzal Development Corporation Full timeResponsibilities Engage with potential customers via phone, email, and chat. Provide detailed product information and address inquiries. Collaborate with sales teams to identify customer needs. Assist in creating customized solutions and demos. Build strong relationships to foster customer loyalty. Track interactions and provide feedback for improvement. ...
-
Customer Service Representative
6 days ago
Rizal, Philippines beBeeCustomer Full time ₱200,000 - ₱240,000Job DescriptionWe are hiring representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs.In this role, you will handle inbound inquiries, assist with product and process-related questions, and troubleshoot basic technical issues all while...
-
Sales Representative
1 day ago
Rizal, Philippines Avid Sales Corporation - Cainta Full timeResponsibilities Identify and reach out to potential customers. Present and sell products/services to meet customer needs. Build and maintain strong customer relationships. Achieve or exceed monthly and quarterly sales targets. Track sales activities and update CRM systems. Provide excellent post-sale customer support. Qualifications 1+ years of sales...
-
Customer Service Representative
6 days ago
Rizal, Philippines beBeeCustomerService Full time ₱64,032 - ₱86,040Job Title: Customer Service RepresentativeRole OverviewWe are seeking a highly skilled and motivated customer service representative to join our team. As a customer service representative, you will be responsible for interacting with customers to address their inquiries and resolve complaints in a timely and professional manner.Key ResponsibilitiesProvide...
-
Customer Service Representative
6 days ago
Rizal, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to fill this key position. As a member of our service team, you will be responsible for delivering exceptional customer experiences via phone, email, and chat.The ideal candidate will possess strong communication skills, be able to work in a...
-
Remote Customer Service Representative
6 days ago
Rizal, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000About the RoleWe are seeking enthusiastic and customer-focused professionals to fill a challenging position as Remote Customer Service Representative.In this role, you will engage with customers via inbound and outbound calls, resolve issues efficiently, and provide exceptional service from home.Key Responsibilities:Handle customer inquiries and concerns via...
-
Customer Service Representative
6 days ago
Rizal, Philippines beBeeCustomer Full time ₱3,000 - ₱5,000Job OpportunityWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate is comfortable working in a fast-paced environment and has excellent communication skills.About the Role:This role involves responding to customer inquiries via various channels, including email, phone, and chat.The successful candidate will be...
-
Customer Service Representative
6 days ago
Rizal, Philippines beBeeRepresentative Full time ₱100,000 - ₱120,000Job Title:"Customer Service Representative"Job DescriptionMCI specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner.We're looking for enthusiastic representatives to support inbound and outbound customer service...
-
Sales Representative
1 day ago
Rizal, Philippines INNOVATRONICS Full timeOverview Develop and maintain client relationships Meet and exceed sales targets Conduct market research to identify new opportunities Present products and services to potential clients Prepare and deliver sales proposals Provide excellent customer service and support Collaborate with team members to achieve goals Job Details Job Title: Sales...
-
Customer Service Representative
6 days ago
Rizal, Philippines beBeeCustomerService Full time ₱450,000 - ₱800,000We are seeking a customer service professional to join our team as Call Center Representatives. As a representative, you will be the first point of contact for customers, answering their questions and resolving their issues via phone, email, and chat.Key ResponsibilitiesCommunicate effectively with customers over the phone, via email, and through online chat...
