Pre-Sales Customer Service Representative
3 weeks ago
Responsibilities
- Engage with potential customers via phone, email, and chat.
- Provide detailed product information and address inquiries.
- Collaborate with sales teams to identify customer needs.
- Assist in creating customized solutions and demos.
- Build strong relationships to foster customer loyalty.
- Track interactions and provide feedback for improvement.
- Job Title: Pre-Sales Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: 1-3 years in customer service or sales support.
- Skills and Competencies: Proficient in English, exceptional customer service skills, strong problem-solving abilities, and a robust work ethic.
- Responsibilities and Duties: Assist customers pre-sales, address inquiries, and provide product information.
- Working Conditions: Office environment with potential remote work options.
- Qualities and Traits: Excellent communication, attention to detail, and a proactive attitude.
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