Pre-Sales Customer Service Representative

2 days ago


Rizal, Philippines Onzal Development Corporation Full time

Responsibilities

  • Engage with potential customers via phone, email, and chat.
  • Provide detailed product information and address inquiries.
  • Collaborate with sales teams to identify customer needs.
  • Assist in creating customized solutions and demos.
  • Build strong relationships to foster customer loyalty.
  • Track interactions and provide feedback for improvement.
Qualifications and Requirements
  • Job Title: Pre-Sales Customer Service Representative
  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: 1-3 years in customer service or sales support.
  • Skills and Competencies: Proficient in English, exceptional customer service skills, strong problem-solving abilities, and a robust work ethic.
  • Responsibilities and Duties: Assist customers pre-sales, address inquiries, and provide product information.
  • Working Conditions: Office environment with potential remote work options.
  • Qualities and Traits: Excellent communication, attention to detail, and a proactive attitude.
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