Insurance Officer

2 weeks ago

Pasig, Philippines SHORE Solutions Inc. Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

At Acquire Intelligence, our mission is to help businesses work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career — Join us today and be part of a team where your work makes an impact. WHY JOIN THE A-TEAM?

Come for a career, stay for the fun

HMO coverage for you

Yearly Kick-Off Parties with major giveaways (like the car in 2023)

Get recognized through our ‘Value Awards’

Grow your career — yes, we love to promote internally

Do meaningful work and collaborate with the best

900 promotions given each year

2,700+ leadership training courses

A SNAPSHOT OF YOUR ROLE

As an Insurance Officer , you’ll be responsible for ensuring smooth, compliant, and cost-effective management of insurance policies and claims processes. You will handle end-to-end insurance operations, from policy administration and risk review to claims management and cross-department collaboration.

YOUR DAY-TO-DAY TASKS INCLUDE:

Claims Processing: Manage and oversee motor insurance claims from initiation to resolution, ensuring timely and fair handling.

Compliance: Ensure compliance with all regulatory requirements and industry standards related to insurance processes.

Client Service: Address customer inquiries, resolve concerns, and maintain high levels of client satisfaction.

Risk Management: Assess and mitigate risks by reviewing policies, premiums, and claims histories.

Budget Management: Monitor budgets, minimize financial loss, and achieve cost-saving targets related to insurance activities.

Administrative Tasks: Maintain accurate documentation, prepare insurance-related reports, and manage internal and external correspondence.

Coordination: Work closely with brokers, underwriters, and claims adjusters to ensure seamless policy and claims processing.

Policy Management: Administer existing policies, secure competitive quotations, and ensure appropriate and up-to-date coverage.

A BIT ABOUT YOU

At least 1–2 years of experience in insurance operations, policy administration, or claims management

Strong understanding of insurance principles, particularly motor insurance policies and claims

Excellent attention to detail and organizational skills

Ability to analyze data and make informed decisions to reduce risk and manage costs

Solid communication and interpersonal skills, especially when working with clients and vendors

Familiarity with insurance platforms and claims systems is an advantage

Comfortable working cross-functionally and managing multiple tasks simultaneously

WHAT SUCCESS LOOKS LIKE

Accurate, timely, and compliant handling of all insurance-related processes

Reduction in unnecessary costs or losses from underinsured assets or delayed claims

High client satisfaction and smooth collaboration with internal and external stakeholders

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Curious and Clever: Smart questions spark smart solutions

Entrepreneurial Energy: Think like an owner. Solve like a founder

Fast with Intent: We move fast and deliver real results

Laugh and Learn: We don’t take ourselves too seriously, just our results

What are you waiting for?
Come for a career, stay for the fun.

Join the A-Team and experience the A-Life

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