Plan Member Administrator I

6 days ago


Quezon City, Philippines Manulife Insurance Malaysia Full time
***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Plan Member Administrator I page is loaded## Plan Member Administrator Ilocations: Quezon City: Cebu, Manulife Business Processing Servicestime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 30 septembre 2025 (Il reste 3 jours pour postuler)job requisition id: JR *We’re looking for a **Plan Member Administrator I** to join our Insurance Operations team at MBPS. In this role, you are expected to encode plan member amendments in our system.***Position Responsibilities:*** Ensure all necessary information is received and appropriate decisions are made regarding eligibility before updating the system.* Refer exception requests and complex cases to the Senior Certificate Administrator for further processing.* Communicate with plan administrators via letter or email to obtain any missing information required for eligibility updates.* Consistently achieve the service levels established by the company and practice good judgment in processing cases.* Perform thorough checks to eliminate financial errors and render overtime work during high-volume periods, including being on-call on Saturdays and holidays as needed.* Assist colleagues with their work upon request, manage leaves during peak seasons, and handle dedicated clients requiring special attention. Additionally, suggest process improvements and handle other tasks assigned by Operations Management.**Required Qualifications:*** Open for fresh graduates, though preference will be given to candidates with at least one year of relevant work experience in a professional setting.* Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.* A bachelor's degree in any field is required.* Amenable for flexible shift – either night or day, depending on the assignment.**Preferred Qualifications:*** Proficiency in Microsoft tools* Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.* Ability to apply critical thinking and problem-solving skills in a work environment.***When you join our team:**** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybridelocations: Quezon Citytime type: Temps pleinposted on: Publié il y a 15 jour(s)time left to apply: Date de fin : 10 octobre 2025 (Il reste 13 jours pour postuler)
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