English Customer Advocate

Customer Support Specialist (Ms Dynamics Nav)

Location: Not specified

Job Description

Duties and Responsibilities

• Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its components (e.g., Add-ons, integration, Jet Reports)
• Document issues and resolutions including customer interactions using an online ticketing system (evodesk) based on SLAs
• Liaise with consultants, developers, managers, and software vendors for product issues
• Contribute to knowledge base by creating KB articles, blog posts, release notes, and change documents
• Capture all support calls and ensure time spent is recorded

Requirements

• Minimum 3 years experience with Microsoft Dynamics Business Central (NAV) in a helpdesk, consulting, or end-user role
• Strong functional expertise in core BC modules and business analysis skills
• Excellent English verbal and written communication and problem-solving skills
• Integrity and commitment to customer satisfaction
• Experience with end-user training
• Relevant IT qualifications
• Flexible hands-on attitude with ability to handle multiple client tasks
• Excellent PC skills including Microsoft Office and Windows
• Knowledge of 3rd party products (SQL, Jet Reports, PowerBI, Microsoft 365, payroll concepts) is advantageous
• Strong negotiation skills and attention to detail

Pay: Php80,000.00 - Php100,000.00 per month

Benefits

• Health insurance
• Life insurance
• Work from home

Schedule

• Day shift
• Monday to Friday

Supplemental Pay

• 13th month salary

Application Question(s): How many years of experience using Microsoft Dynamics Business Central (NAV)?

Csr - Customer Support Rep Shaw Telco Fun

Location: Pasig, Palawan

Job Description

You are joining Sutherland, a global business transformation company offering back-office and customer service support services. You are tasked to deliver high-quality service to customers of a large multinational telecommunications client. You are also expected to:

• Provide excellent customer service
• Enjoy industry-leading benefits
• Get paid while in training
• Experience global opportunities
• Build a promising career

MINIMUM QUALIFICATIONS

• Finished at least 2 years in college (or High School Graduate with work experience)
• Excellent English written and verbal communication
• Good knowledge of computers
• Ability to take initiative to enhance product, quality and skills

JOB HIGHLIGHTS

• Industry-leading benefits
• Paid training
• HMO and free dependents
• Educational support, employee referrals, leave benefits
• Sites nationwide
• Stable & secured company

Benefits

• Paid training

Schedule

• 8 hour shift

Supplemental pay

• 13th month salary
• Overtime pay
• Performance bonus

Education: Senior High School (preferred)

Experience: Customer Support Representative: 1 year (preferred)

Language: English (preferred)

Customer Service Representative

Location: Ortigas / Pasig

Job Description

Job Summary : Interact with customers to provide and process information in response to inquiries via telephone or in person.

Job Specification

• Educational attainment: secondary education or vocational preferred
• Work Experience: at least 1 year in customer service

Job Type: Temporary (6 months)

Schedule: 8 hour shift

Education: Bachelor's preferred

Experience: 1 year preferred

Language: English preferred

Customer Service Representative

Location: Pasig, Palawan – TASQ Staffing Solutions Inc.

Job Description

At least 1 year BPO experience; high school graduate; willing to work in Ortigas or Shaw.

Salary: Php23,000.00 - Php25,000.00 per month

Benefits: Paid training

Schedule: 8 hour shift

Supplemental pay: 13th month salary, commission, overtime, performance bonus

Location: Pasig

Education: Senior High School (required)

Experience: 1 year (preferred)

Language: English (preferred)

Customer Service Representative (Csr)

Location: Various (Bridgetowne Pasig - onsite)

Job Description

Qualifications: 1 year CSR/TSR experience; open to high school graduate with 6 months BPO experience; on-site and shift work available.

Salary: Up to Php26,000.00 per month

Benefits: Free meals, night differential, bonuses

Schedule: 8 hour shift; night shifts; holidays; Monday to Friday

Education: 0-2 years in CSR

Language: English

Customer Service Representative (Csr) – Site: Ortigas

Job Description

Onsite CSR with 100+ calls per day after training; strong verbal skills; able to work independently; detail-oriented.

Qualifications: 0-2 years CSR/BPO; night shift; onsite; English language

Salary: Php20,000.00 - Php22,000.00

Schedule: 8 hour shift

Customer Service Representative (Csr) – Onsite

Location: Pasig

Salary: Php18,000.00 - Php20,000.00

Benefits: Paid training, 13th month, bonus, overtime

Education: Junior High School (preferred)

Experience: 1 year (preferred)

Language: English (preferred)

Customer Service Representative (Csr) – Urgent Hiring

Location: Bridgetowne Pasig

Job Description

Qualities: 0-2 years CSR experience; willingness to work onsite; shifting schedule; nearby locations listed

Salary: Php18,000.00 - Php27,000.00

Benefits: Health insurance, promotions, paid training

Schedule: 8 hour shifts; evenings and nights

Location notes: Bridgetowne Pasig onsite

Customer Service Representative (Csr) Ii

Location: Pasig / Quezon City / Rizal / etc. (URGENT HIRING)

Job Description

1-day virtual hiring process; 6 months BPO experience preferred; college level or college graduate with no experience acceptable; good communication; onsite shift work

Salary: Php18,000.00 - Php27,000.00

Benefits: Health insurance, promotions, paid training

Schedule: 8 hour shifts; evening and night shifts

Customer Service Representative for Collections

Location: Onsite

Job Description

Account representative duties: collect past-due accounts, hit collections targets, maintain client information systems

Qualifications: willing to work holiday or shifting schedule; onsite

Job Types: Full-time, Permanent

Salary: Php18,000.00 - Php20,000.00

Benefits: Health and life insurance, promotions, paid training, bonuses

Schedule: 8 hour shift

Education: Junior High School (preferred)

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