Learning and Development Specialist

6 days ago

Quezon City, Philippines Manulife Financial Full time

General Description The Learning and Development (L&D) Specialist plays a key role in supporting the operational and administrative functions of the L&D team. This individual ensures the smooth execution of onboarding, training programs, and learning initiatives throughout the year. They will work closely with the Head of L&D and senior team members to maintain calendars, coordinate logistics, and manage learning systems and documentation. Major Duties & Responsibilities Administrative Support Process monthly expense reports Provide occasional calendar management support, including scheduling key meetings and events. Process invoicing and expenses for L&D Load vendor contracts into BuySmart database Learning & Development Support Schedule onboarding sessions and recurring L&D programming across the calendar year. Coordinate product course update meetings with Manager, Learning Design and subject matter experts. Maintain and update the master L&D calendar, ensuring alignment with business priorities. Coordinate logistics for in-person and virtual learning sessions, including room bookings and invitations. Manage and update the L&D SharePoint site with L&D colleagues. Under the direction of the Manager, Learning Design, support LMS administration, including user list management, enrollment tracking, and reporting. Under the direction of Senior Learning Consultants Distribute program surveys and follow up to ensure completion by learners. Update program documents annually based on guidance from senior L&D team members. Ensure all materials reflect current processes, and branding. Education & Experience Minimum of 2-3 years’ experience in administrative roles. Excellent organizational, negotiation, customer service and interpersonal skills. Written and Verbal communication skills. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and SharePoint. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. 關於宏利和恒康 宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 宏利是平等機會僱主 在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 。 Working Arrangement 混合式 #J-18808-Ljbffr

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