Sales Operations Specialist

4 weeks ago

Manila, Philippines QT Solutions Corporation Full time

Overview

Sales Operations Specialist is a hybrid role that combines direct sales responsibilities with operational tasks aimed at improving sales efficiency and effectiveness. This position requires a proactive individual with a strong sales acumen, analytical skills, and a passion for optimizing sales processes. The ideal candidate will contribute to revenue generation while also ensuring the tools, resources, and support needed to succeed.

Sales & Sales Operations
  • Manage and maintain the CRM system, ensuring data accuracy and integrity.
  • Develop and implement sales processes and procedures to improve efficiency and effectiveness.
  • Create and maintain sales reports, dashboards, and analytics to track performance and identify trends.
  • Analyze sales data to identify opportunities for improvement and make recommendations to the sales team.
  • Assist in the development and implementation of sales training programs and materials.
  • Manage sales tools and resources, ensuring the sales team has access to the necessary information and technology.
  • Coordinate with marketing to align sales and marketing efforts, including lead generation and campaign tracking.
  • Support the sales team with administrative tasks, such as order processing, contract management, and customer support.
  • Generate new leads through various channels, including cold calling, networking, and online research.
  • Qualify leads and conduct needs assessments to understand customer requirements.
  • Present product or service offerings to potential clients, highlighting key features and benefits.
  • Prepare and deliver sales proposals, quotes, and presentations.
  • Close sales and achieve monthly, quarterly, and annual sales targets.
  • Maintain and nurture relationships with existing clients to drive repeat business and referrals
Process Improvement
  • Identify bottlenecks and inefficiencies in the sales process and develop solutions to streamline operations.
  • Implement best practices for sales operations, including lead management, opportunity tracking, and forecasting.
  • Continuously evaluate and improve sales processes to maximize productivity and revenue generation
Education
  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field. IT background can apply.
  • Proven experience of around 1-2 years in a sales role, with a track record of achieving sales targets.
  • Experience in sales operations, including CRM management, sales process development, and data analysis
Skills
  • Strong sales and negotiation skills.
  • Excellent analytical and problem-solving skills.
  • Proficiency in CRM systems and sales analytics tools.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational and time-management skills.
  • Proficiency in using AI tools for Word, Excel, PowerPoint
Preferred Attributes
  • Experience with sales automation tools and techniques.
  • Knowledge of sales methodologies (e.g., SPIN Selling, Challenger Sales).
  • Certification in CRM software (e.g., Salesforce Administrator).
  • Project management skills.
  • Proficiency in using AI tools
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