HR Generalist Cebu, Philippines

With its mission of "Turning encounters into innovation," Sansan provides its namesake Sansan B2B solution powering digital transformation in companies, the Eight business card app for individual professionals, Bill One for cloud-based invoice management, and the Contract One contract database.

The Cebu/global development team is mainly focused on building new features for users around the world, and on supporting effective localization of products and services that were initially designed for the Japan market.

Company OverviewCompany Overview

With its mission of "Turning encounters into innovation," Sansan provides its namesake Sansan B2B solution powering digital transformation in companies, the Eight business card app for individual professionals, Bill One for cloud-based invoice management, and the Contract One contract database.

The Cebu/global development team is mainly focused on building new features for users around the world, and on supporting effective localization of products and services that were initially designed for the Japan market.

Job DesciptionAbout the Role

We're looking for an energetic and highly experienced HR Generalist to join our Cebu-based team. This role is ideal for a self-motivated HR professional with 5+ years of proven experience in employee and labor relations, employee experience, timekeeping, payroll, and benefits administration.

The ideal candidate brings a strong HR foundation and a forward-thinking mindset. You're capable of improving processes, leveraging digital tools, and driving a people-first culture. In this role, you'll lead initiatives that promote employee engagement, compliance, and operational excellence.

You have exceptional attention to detail, a passion for process improvement and digital transformation (DX), and the ability to help shape a collaborative, inclusive, and high-performing workplace through accurate, timely, and efficient HR operations.

Key Responsibilities

Compensation, Benefits & Payroll Operations

• Administer and manage government and company-mandated benefits, including HMO, loans, and annual APE.
• Coordinate payroll processes and timekeeping with internal teams and external payroll/accounting partners to ensure accurate and timely disbursements.
• Resolve payroll and benefits-related concerns, discrepancies, and documentation (e.g., BIR 2316, loan authorizations).
• Monitor statutory compliance and reporting (e.g., SSS, Pag-IBIG, PhilHealth).
• Conduct market research and employee feedback surveys to evaluate the competitiveness and effectiveness of total rewards programs.
• Oversee employee attendance records and coordinate with payroll for timekeeping accuracy and cutoffs.
• Support the maintenance and accuracy of HRIS and employee files, ensuring data privacy compliance.
• Coordinate with relevant departments for employee movement, leaves, and other HR transactions.

Employee Engagement & Experience

• Lead the planning and execution of monthly, quarterly, and annual engagement activities (e.g., People’s Hour, team building, holiday events).
• Develop internal communications and programs that promote well-being, collaboration, and inclusion.
• Establish and manage employee feedback loops (e.g., pulse surveys), translate insights into action plans in collaboration with leadership.
• Serve as a cultural ambassador and support CSR, recognition, and wellness initiatives.

Employee & Labor Relations

• Act as a point of contact for employee concerns, ensuring fair resolution aligned with labor laws and internal policies.
• Draft and manage employment-related documentation including regularization letters, movement notices, and policy updates.
• Support the creation and implementation of the Company Handbook and HR Manual.
• Maintain up-to-date knowledge of labor legislation and regulatory changes.

Required Skills

• Bachelor’s degree in Psychology, Human Resource Management, or a related field.
• At least 5 years of progressive HR generalist experience, including payroll, timekeeping, benefits, employee relations, and engagement.
• Strong understanding of Philippine labor laws, statutory benefits, and compensation frameworks.
• Experience with HRIS platforms (e.g., Workday, Sprout) and digital payroll/timekeeping systems.
• Exposure to working with foreign stakeholders and cross-cultural teams is preferred.

Key Skills & Attributes

• Strong attention to detail and commitment to data accuracy, compliance, and documentation.
• Excellent written and verbal communication skills across all organizational levels.
• Proven ability to handle sensitive matters professionally and confidentially.
• Experience in timekeeping and payroll coordination, including dispute resolution.
• Competent in benefits administration, including HMO and government contributions.
• Analytical and data-driven decision-making skills with a process-improvement mindset.
• Proficiency in optimizing digital tools and HR systems for operational efficiency.
• Experience using AI-driven tools for workflow automation is an advantage.
• Self-motivated, organized, thrive in a fast-paced, multi-tasking environment.

Required Languages

Business-level English

Location

Unit F 1 Nito Tower, Archbishop Reyes Ave., Lahug, Cebu City, Philippines

Job Description

Working hours

• Standard: 9:30 a.m. to 6:30 p.m.
• Early start option: From 6:00 a.m.
• Latest possible start: 10:00 a.m.
• Must work 8 hours/day
• 1-hour lunch break

Salary increase & bonus

• 13th month bonus
• Annual performance bonus and annual wage increases depending on individual and company performance

Healthcare Benefits

Healthcare insurance (HMO) from day 1 of employment for the employee and up to 2 free dependents

Leave Benefits

Vacation leave: 12 days (up to 15)Sick leave: 12 days

Welfare

• Hybrid (3 days in the office)*The first month of employment is an onboarding period, during which you'll come to the office every working day.
• Allowances: Transportation, internet, medical
• Team-building events
• Free breakfast twice a month
• Yearly awards
• People's Hour: monthly event
• Yoiko: Club activity

Holidays

Saturday, SundayAll standard public holidays in the Philippines

Career page #J-18808-Ljbffr

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