Current jobs related to Customer Support Supervisor - San Jose - Amadeus
-
Payment Customer Support Specialist
4 weeks ago
San Jose, Philippines TikTok Full timeTeam Intro The Global Payment team of Data Security department of TikTok provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on - to ensure that users have a smooth and secure payment experience on TikTok platform. The...
-
Customer Service Supervisor
2 weeks ago
San Fernando, Central Luzon, Philippines United Auctioneers Inc. Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionUnited Auctioneers Inc. (UAI) is the premier industrial auction company in the Philippines, providing a professional venue for buying, selling, and trading industrial machines, trucks, and miscellaneous equipment. Established amidst the Asian Currency Crisis in 1999, UAI has grown to conduct over 124 successful auctions, selling over...
-
Store Supervisor
1 week ago
San Jose del Monte, Central Luzon, Philippines Alberto Shoes Corporation Full time ₱180,000 - ₱300,000 per yearThe Opportunity Alberto Shoes Corporation is seeking a highly motivated and experienced Store Supervisor to join our team at our SM San Jose store. As the Store Supervisor, you will play a crucial role in overseeing the day-to-day operations of the store, ensuring exceptional customer service and driving sales performance.Key ResponsibilitiesManage and lead...
-
Asset Inventory Counter
3 days ago
San Juan, National Capital Region, Philippines Customer Frontline Solutions, Inc Full timeQualifications:High school diploma or equivalent; additional training in inventory management or logistics is a plus.Prior experience in inventory, warehousing, or logistics preferred.Basic knowledge of asset management systems and MS Excel.Good attention to detail and strong organizational skills.Ability to work independently or in a team.Physically fit and...
-
Store Supervisor
3 days ago
San Jose del Monte, Central Luzon, Philippines Alberto Shoes Corporation Full time ₱250,000 - ₱500,000 per yearAbout the role We are seeking an experienced, customer-focused Store Supervisor to join our team at Alberto Shoes Corporation' in San Jose Del Monte, Bulacan. As the Store Supervisor, you will be responsible for overseeing the day-to-day operations of our SM San Jose Del Monte, ensuring exceptional customer service and driving sales. This is a full-time...
-
Finance Support Supervisor
4 weeks ago
San Fernando, Philippines Remote Employee PH Full timeRemote Employee BPO has an outstanding opportunity for you! Role: Finance Support Supervisor Compensation: Competitive Basic Salary Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time Work Setup: WFO (Office-based) Responsibilities Monitor and analyze key...
-
Finance Support Supervisor
3 days ago
San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱1,500,000 - ₱2,500,000 per yearJob Description: Remote Employee BPO has an outstanding opportunity for youRole: Finance Support SupervisorCompensation: Competitive Basic SalaryBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)Responsibilities:Monitor and...
-
IT Support Engineer III
4 weeks ago
San Jose, Philippines TruAdvantage Full timeAbout you You are a multi-faceted superstar that loves getting up in the morning to make people's lives better and more efficient working at a young and modern company with a fun-loving culture that lets you unleash your awesome potential. You have been known to take on projects where you have had minimal subject matter exposure and have exceeded all...
-
plant cashier
3 days ago
San Fernando, Central Luzon, Philippines Credit & Collections Supervisor Full time ₱192,000 - ₱216,000 per yearThe Plant Cashier is responsible for handling all cash-related transactions at the plant level, including collections, disbursements, and daily fund monitoring. The position ensures that all cash movements are properly recorded, supported by valid documents, and reported accurately and on time to the Accounting Department.II. DUTIES AND RESPONSIBILITIESA....
-
Front of House Supervisor Full-Time
5 days ago
San Jose, Philippines Oakmont Management Group Full timePay Range:$22.00-$24.00/hr (depends on experience) Oakmont of Silver Creek is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive...
Customer Support Supervisor
4 weeks ago
Job Title Customer Support Supervisor Summary of the role : Lead a team responsible for serving as Amadeus product users' point of contact and ensure timely resolution of reported product utilization difficulties. This is a hybrid role and would require you to be in our San Jose, Costa Rica office 2-3 days a week. In this role you'll : Supervise and support direct reports, fostering collaboration and engagement. Coach and mentor team members; address performance or personnel issues. Support training and development initiatives. Coordinate and supervise the daily activities of a team of non-differentiated roles such as clerks, operators, technicians, clerical staff or similar. Sets priorities, coordinates and allocates work / resources on the team, but do not have full managerial accountability (hiring, firing or promoting). Trains team members and provides input to performance evaluations, resource planning and policy development. Plan, assign, and track team workloads and productivity. Report on performance metrics and customer satisfaction trends. Ensure adherence to case handling procedures and quality standards. Monitor and manage case escalations and unresolved issues. Identify and drive process improvements within the support function. Analyze and correct problems received from Amadeus product users according to agreed service levels. Respond to customer requests for information concerning system functionalities, system status, down time, procedures, installations, set-up, error messages and general services. Relay requests outside of the scope of team competencies to appropriate groups for assistance and follow-up. Provide customer relationship management services. Maintain problem tracking records and work orders. Coordinate new customer implementation and modifications affecting existing customers. Process ad-hoc end user maintenance database updates according to procedures and schedules. Contribute to internal documentation and support tools. About the ideal candidate : 3+ years in a customer support, technical support, or help desk environment, with at least 1 year in a supervisory or team lead capacity. Strong leadership and coaching skills, with experience managing and developing team members. Exceptional communication and interpersonal skills. Proven ability to manage escalations and drive resolution in a high-pressure environment. #J-18808-Ljbffr
