Maturities: Insurance Operations

5 days ago

Taguig, Philippines AIA Hong Kong Full time

FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About the Role The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date. This involves verifying documentation, calculating benefits, coordinating with internal departments, and ensuring customer satisfaction through accurate and efficient disbursement of funds. Key Responsibilities: Policy Maturity Processing Review and verify the details of all maturing insurance policies. Ensure all required transaction documentation are complete. Confirm policy terms, benefits, and maturity values based on policy records. Benefits Calculation and Disbursement Accurately calculate maturity benefits, including bonuses, interests and additional payouts. Coordinate with other departments for timely disbursement of funds. Monitor and resolve discrepancies in payouts or payout details. Customer Service Interaction and Support Communicate with stakeholders regarding maturity timelines, requirements and benefits. Handle customer inquiries and resolve issues related to policy maturity. Ensure a high level of customer satisfaction through clear communication and excellent service. Compliance and Reporting Ensure all processes adhere to regulatory and company standards. Maintain accurate records of all transactions and correspondences. Prepare reports on matured policies, payouts, and pending cases for management review. Collaboration and Continuous Improvement Work closely with stakeholders to streamline processes and requirements. Suggest improvements to the maturity process for better efficiency and customer experience. Stretched Assignments: Process improvement projects Identify inefficiencies or bottlenecks in the maturity process and recommend enhancements Lead a cross-functional team in implementing new initiatives geared towards process and service improvement. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. #J-18808-Ljbffr

  • Maturities: Insurance Operations

    3 days ago

    Taguig, PH-AIA Philippines AIA Group Full time ₱900,000 - ₱1,200,000 per year

    FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more...

  • Insurance Operations Manager

    2 days ago

    Taguig, National Capital Region, Philippines Axinan Full time ₱1,500,000 - ₱3,000,000 per year

    About Igloo Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate...

  • VP, Operations

    4 weeks ago

    Taguig, Philippines Michael Page Full time

    Opportunity to lead one of the most critical functions Be at the forefront of modernizing policy servicing About Our Client A leading life insurance organization in the Philippines, backed by a strong regional presence and a long-standing reputation for financial strength and innovation. The company is recognized for its commitment to protecting customers'...

  • Partnership Operations Analyst

    1 week ago

    Taguig, National Capital Region, Philippines FWD Insurance Full time ₱900,000 - ₱1,200,000 per year

    About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

  • Administrator - Insurance Operations

    1 week ago

    Taguig, National Capital Region, Philippines Marsh McLennan Full time ₱1,200,000 - ₱2,400,000 per year

    We are seeking a talented individual to join our [team name] team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.We will count on you to:Responsible for managing the initiation of the renewal process for insurance policies.Request quotes from insurers to...

  • Administrator - Insurance Operations

    2 weeks ago

    Taguig, National Capital Region, Philippines Marsh McLennan Full time ₱1,500,000 - ₱3,000,000 per year

    Company:MarshDescription:We are seeking a talented individual to join our [team name] team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.We will count on you to:Responsible for managing the initiation of the renewal process for insurance policies.Request...

  • Operational Risk Manager

    1 week ago

    Taguig, National Capital Region, Philippines FWD Insurance Full time ₱1,200,000 - ₱3,600,000 per year

    The Risk Manager is responsible for assisting in the execution of the annual Risk Management Plan. The job uses in-depth analysis to identify emerging risks, new opportunities and movement in existing risks that could impact FWD. Risk disciplines to cover but not limited to include:Financial risk (Credit, Liquidity, Market)Insurance riskLegal and Compliance...

  • Flight Operations Coordinator

    3 days ago

    Taguig, National Capital Region, Philippines Operations Hub Control, Inc Full time ₱360,000 per year

    Key Responsibilities:Coordinate and Manage Flight Operations:Plan, monitor, and coordinate all trip logistics—including flight itineraries, permits, slots, fueling, and ground handling—to ensure safe, compliant, and on-time operations.Deliver Exceptional Client Service:Act as the primary liaison with clients, providing accurate updates, handling special...

  • Insurance Manager

    4 weeks ago

    Taguig, Philippines Filinvest Group Full time

    The Insurance Manager is responsible for executing the insurance strategy and for delivering advice and support on all matters related to insurance. The Insurance Manager acts as the company insurance expert and as such directs and guides the businesses in such matters. Responsible for continually reviewing the companies risk profiles to ensure the...

  • Insurance Manager

    4 weeks ago

    Taguig, Philippines Filinvest Group Full time

    The Insurance Manager is responsible for executing the insurance strategy and for delivering advice and support on all matters related to insurance. The Insurance Manager acts as the company insurance expert and as such directs and guides the businesses in such matters. Responsible for continually reviewing the companies risk profiles to ensure the...