Customer Care Rep For Movie Streaming Account

2 weeks ago

Metro Manila Philippines Buscojobs Full time

Overview

Customer Care/Call Center positions for various roles including movie streaming account support and banking/chat support. Multiple listings are included with details on location, schedule, salary, benefits, and requirements.

Responsibilities
  • Handle customer inquiries, requests, or complaints through assigned channels with professionalism and adherence to company policies.
  • Follow established operating procedures, document interactions accurately, and escalate issues as needed.
  • Provide accurate information about products and services and assist customers in resolving issues to meet defined performance targets.
Qualifications
  • At least high school graduate; some listings require SHS or college degree depending on role.
  • English communication skills (verbal and written) are required for most roles.
  • Call Center/BPO experience is an advantage for several listings; specific duration varies by role (e.g., 1 year preferred).
  • Willingness to work on-site or relocate as specified by the job posting.
Job Details (illustrative across postings)
  • Job Types: Full-time, Permanent; Fresh graduates may be considered.
  • Salary: Approximately Php15,000.00 – Php27,000.00 per month, depending on role and location; additional incentives and allowances may apply.
  • Benefits: Paid training, health and life insurance, HMO, leave credits, flexible schedules, promotions, and potential for performance-based bonuses.
  • Schedule: 8-hour shifts; day shift options; some roles offer flextime or on-site setup requirements.
  • Education: Some postings require a Bachelor's degree; others accept high school or equivalent for entry-level roles.
Locations
  • Makati, Manila; Mandaluyong; Antipolo; Taguig; Antipolo and nearby areas as listed in postings.
Notes

The postings may include region-based applicant restrictions per posting. Please review the specific listing for region eligibility and requirements.

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