Virtual Training

1 week ago

Mandaue, Philippines TalentPop App Full time

Overview Ready to turn eCommerce talent into high-performing experts? Join our rapidly scaling eCommerce ecosystem leader and take the reins of our entire digital learning experience. This isn't just a training role; you are the Chief Success Architect for our remote teams, ensuring every agent is equipped to meet and conquer the fast-paced world of digital commerce. If you thrive on coaching, love designing learning content, and have a passion for all things eCommerce (Shopify, SEO, Email Marketing), this is your next stage. Your Mission: Elevate Our eCommerce Talent As our Virtual Training & Success Lead , you will be the driving force behind agent proficiency and career progression. Your primary focus will be designing and delivering a world-class virtual curriculum that transforms new hires into high-value eCommerce specialists and keeps our seasoned veterans ahead of the curve. Key Responsibilities Design Learning Journeys: Architect comprehensive training programs—from onboarding to advanced specialization modules—focused on core eCommerce pillars (SEO, Email Marketing, Data Analytics, Shopify, Klaviyo). Facilitate Dynamic Sessions: Lead engaging, interactive virtual training and coaching sessions via platforms like Zoom, leveraging screen sharing and collaboration tools to ensure maximum knowledge transfer. Spearhead Onboarding: Manage the Onboarding Week, evaluating new agent readiness and potential, setting them up for immediate success and long-term career growth. Coach & Mentor: Conduct one-on-one and group coaching sessions focused on real-world problem-solving and deep dives into advanced digital specializations. Drive Upskilling: Develop and implement continuous learning initiatives to keep the team fluent in the newest eCommerce trends, tools, and best practices. Collaborate on Performance: Partner with Team Leads to identify skill gaps through performance evaluations and co-create personalized development and career advancement plans. Innovate Content: Continuously create, update, and refine training materials, utilizing platforms like Trainual, Loom, and Canva for high-quality, engaging content. What You Bring To The Role Experience: A minimum of 1-2 years in a dedicated virtual training, talent development, or coaching role. eCommerce Fluency: Strong practical understanding and experience in at least two key eCommerce areas: SEO, Email Marketing, eCommerce Website Management (Shopify), or Data Analytics. Tech Stack Proficiency: Expertise with Shopify and Klaviyo is a must-have. Familiarity with reporting tools, Canva, Trainual, and Loom is a plus. Virtual Presence: Ability to command a virtual room, making complex topics engaging, clear, and actionable. Mindset: A natural coach, highly organized planner, self-starter, and high-energy professional committed to continuous improvement. Perks of Being Fully Remote Permanent Remote Work: Flexible location with competitive salary and guaranteed annual reviews. Comprehensive Benefits: PTO, Health Insurance + Dental Coverage, and a Monthly Health Stipend option. Performance & Growth: Potential for performance bonuses based on KPIs and defined career pathways within a hyper-growth organization. Ready to accelerate your career while accelerating the growth of others? Apply today and let's empower the future of eCommerce Additional Details Seniority level: Entry level Employment type: Full-time Job function: Education and Training Industries: IT Services and IT Consulting #J-18808-Ljbffr

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