IT Service Desk

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

Service Desk Analyst RoleThe Service Desk Analyst will serve as the primary point of contact for B2B users who call Service Desks to troubleshoot end-user issues in line with the Company's Service Desk objectives.Responsibilities include:Respond to queries from calls, portal, emails, and chats from clientsBecome familiar with each client and their respective...

Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any ticketing...

Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any ticketing...

❗❗❗HIRING❗❗❗ Service Desk Engineer - 2 HC Available MUST BE ABLE TO START ASAP Salary: Up to 25,000php basic + 1,500php subsidy + Night Diff and Complete Benefits Set up: Onsite reporting Location: Rockwell Business Center Ortigas Schedule: 4 days compressed schedule, 3 days off per week (7am - 7pm or 7pm - 7am shifting...

❗❗❗HIRING❗❗❗ Service Desk Engineer - 2 HC Available MUST BE ABLE TO START ASAP Salary: Up to 25,000php basic + 1,500php subsidy + Night Diff and Complete Benefits Set up: Onsite reporting Location: Rockwell Business Center Ortigas Schedule: 4 days compressed schedule, 3 days off per week (7am - 7pm or 7pm - 7am shifting...

Job Description:We are seeking a highly skilled Customer Support Specialist to join our team as a Service Desk Analyst. This role is based in Quezon City and Cebu, Philippines.About the Role:This position will serve as the first point of contact for B2B users who call our service desks to troubleshoot end-user issues. The successful candidate will be...

We are seeking a highly skilled Front Desk Coordinator to join our team at TOPSERVE SERVICE SOLUTIONS, INC.The ideal candidate will possess excellent communication skills and have the ability to work effectively in a fast-paced environment.Responsibilities:Provide exceptional customer service to clients and visitorsManage incoming calls and respond to emails...

The Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

The Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

The Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

Job Description Role & Responsibilities Description ESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing...

Job Description Role & Responsibilities Description ESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing...

Topserve Service Solutions, Inc. is seeking an experienced Help Desk Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Job Description:Respond promptly to customer inquiries and concerns via phone, emails, or chat.Resolve customer...

DUTIES AND RESPONSIBILITIES Service Desk and Support • Provides direct first level of support via telephone, email, web or any other means, such as: • Answering RFIs • App navigation • Onsite and remote assistance • Initial troubleshooting using the KB as reference • Password resets and ticket routing • Escalation to Level 2, 3 and principal...

Job Title: Help Desk AdministratorCompany Overview: BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions and services, dedicated to empowering individuals and organizations to achieve their full potential.Salary: $50,000 - $70,000 per yearJob Description:We are seeking a highly skilled and experienced Help Desk Administrator to join...

Job Summary:The Service Desk Associate serves as the first point of contact for IT support, managing the IT support system and addressing initial troubleshooting for concerns raised by various business units. This role supports both the Business Systems and Technical Services teams, reporting directly to both team managers.Essential Duties and...

DUTIES AND RESPONSIBILITIES Service Desk and Support • Provides direct first level of support via telephone, email, web or any other means, such as: • Answering RFIs • App navigation • Onsite and remote assistance • Initial troubleshooting using the KB as reference • Password resets and ticket routing • Escalation to Level 2, 3 and principal...

Job Summary: The Service Desk Associate serves as the first point of contact for IT support, managing the IT support system and addressing initial troubleshooting for concerns raised by various business units. This role supports both the Business Systems and Technical Services teams, reporting directly to both team managers. Essential Duties and...