Production Support Engineer
1 week ago
About the job Production Support Engineer About the Job Corporate Title : Junior Officer to Senior Assistant Manager Work Arrangement: Hybrid Our Information Technology team is looking for experienced professionals to join us in Makati City with the role of Production Support Engineer. In this role, you will serve as a key Production Support Engineer, responsible for maintaining the performance of critical systems while leading incident response, conducting root cause analysis, and driving swift issue resolution to ensure seamless business operations and service excellence. East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience. We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment. Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success. What the role will entail Monitor, troubleshoot, and resolve production application and system issues to maintain operational stability. Collaborate cross-functionally to address critical incidents, perform root cause analysis, and implement long-term fixes. Ensure compliance with SLAs and service availability goals through proactive monitoring and efficient support practices. Create and maintain documentation such as runbooks and knowledge base articles to streamline support processes. Participate in on-call rotations and escalate issues appropriately to minimize downtime. Identify and implement automation opportunities to enhance performance, optimize capacity, and reduce manual effort. What we're looking for Bachelor's degree in Computer Science, Information Technology, or related field Industry-recognized certification in ITIL , Incident Management , or equivalent frameworks, demonstrating expertise in structured service delivery and operational excellence. Proven experience in production support, incident management, or IT operations, with strong diagnostic skills and a sense of urgency. Proficiency in monitoring tools (e.g., Splunk, AppDynamics, New Relic) and scripting languages such as Python, Shell, or PowerShell to drive automation and issue resolution. Solid understanding of operating systems, databases, and cloud platforms (AWS, Azure, GCP), coupled with familiarity in supporting APIs, web applications, and microservices. Working knowledge of DevOps practices, CI/CD pipelines, and ticketing systems like ServiceNow or Jira, with excellent communication and analytical abilities. What you can expect from joining our team Career development and training opportunities Competitive salary package and benefits Performance-based incentives and recognition programs to reward high-performing individuals Opportunity to work with industry experts and be mentored by them Defined career progression paths to guide you in your professional growth #J-18808-Ljbffr
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Production Support Engineer
4 weeks ago
Makati, Philippines EastWest Bank Full timeAbout the Job Location: Makati City Corporate Title : Junior Officer to Senior Assistant Manager Work Arrangement: Hybrid Our Information Technology team is looking for experienced professionals to join us in Makati City with the role of Production Support Engineer. In this role, you will serve as a key Production Support Engineer, responsible for...
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Java Software Engineer
4 weeks ago
Makati, Philippines Globant Full timeOverview Java Software Engineer (Production Support) – Globant Makati, National Capital Region, Philippines We are seeking a highly skilled and experienced Java Developer to join our dynamic team. The ideal candidate will have a strong background in Java development support and maintenance, with expertise in Spring Boot, Docker, and AWS technologies....
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Product Engineer
5 days ago
Makati, Philippines Cartrack Full timeCartrack is seeking a Product Engineer in Makati, National Capital Region, Philippines. The successful candidate will take ownership of projects requiring custom solutions of IoT and collaborate with relevant stakeholders. Responsibilities Take ownership of projects requiring custom solutions of IoT and collaborating with relevant stakeholders. Identify...
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Product Engineer
4 weeks ago
Makati, Philippines Cartrack Full timeCartrack Makati, National Capital Region, Philippines 2 days ago Be among the first 25 applicants Who we are looking for?An energetic leader with in-depth experience in technical support within the SaaS industry who is ready to build an amazing team of passionate colleagues. Who we are looking for?An energetic leader with in-depth experience in technical...
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Makati City, National Capital Region, Philippines Philmetal Products Inc Full time ₱220,000 - ₱250,000 per yearJob summary:Philmetal Products, Inc. is seeking a skilled Technical Support Engineer - Production Writer to join our dynamic team. In this full-time position, you will play a crucial role in supporting our manufacturing operations through the development of comprehensive technical documentation. Based in our Makati City, Metro Manila office, you will be...
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Production Engineer
4 weeks ago
Makati, Philippines eCopy Corporation Full timeResponsibilities Design, develop, and optimize manufacturing processes. Collaborate with cross-functional teams to improve production efficiency. Analyze production data to identify areas for improvement. Implement lean manufacturing principles and practices. Ensure compliance with safety and quality standards. Provide technical support to production...
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Product Engineer
4 weeks ago
Makati, Philippines Transnational Services Inc. Full timeOverview Product Engineer — Transnational Services Inc. ₱40-45K (Monthly) On-site - Makati • 3-5 Yrs Exp • Diploma • Full-time Job Description Involve in planning, implementations on the manufacturing whole process. Benefits Meal Allowance Transportation Allowance Housing Allowance Medical Reimbursement Qualifications Must have a 3 years work...
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Product Engineer
2 weeks ago
Makati, Philippines AMCO Solutions Full time5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from AMCO Solutions We are looking to hire a Product Engineer within our Product Development practice. In this role, you will enhance our suite of existing and future solutions via a controlled product development process...
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IT Support Engineer
4 weeks ago
Makati, Philippines SuperStaff Full timeOverview We are seeking a detail-oriented and proactive Support Engineer to join our dynamic team. Reporting directly to our Senior Engineer, you will be instrumental in maintaining and enhancing the functionality of our software products. This role involves responding to customer requests and bug reports, modifying ETL pipelines and data processing scripts,...
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Technical Support Engineer
2 weeks ago
Makati City, National Capital Region, Philippines PHILMETAL PRODUCTS, Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout the role Philmetal Products, Inc. is seeking a skilled Technical Support Engineer - Production Writer to join our dynamic team. In this full-time position, you will play a crucial role in supporting our manufacturing operations through the development of comprehensive technical documentation. Based in our Makati City, Metro Manila office, you will be...
