Operations Manager

Overview

Posted today

Job descriptions below describe roles within Dyson and related opportunities in operations management for outsourced manufacturing and jetty operations in the Philippines, including responsibilities, required experience, and equal opportunity statements.

Posted today

POSITION TITLE: Jetty Operations Manager

WORK LOCATION: Batangas City, Batangas

WORK SETUP: Full-Time, Onsite

JOB SUMMARY: The Jetty Operations Manager is responsible for overseeing the day-to-day operations, maintenance, and compliance of the Joint Operations (JO) Facility, including Jetties 1, 2, 3, and any future jetty/port facility. This role ensures efficient, safe, and compliant throughput operations for the company and its joint venture partners. The incumbent will manage the Operations Team, coordinate with government agencies, and ensure alignment with the company’s and SPC’s joint objectives.

KEY RESPONSIBILITIES:

• Operational Management & Oversight – Lead the Operations Team in managing jetty operations, throughput, and terminal activities.
• Ensure adherence to the Operations Manual and implement operational best practices.
• Maintain smooth coordination between the company and its joint venture partners.
• Supervise jetty activities to meet safety, efficiency, and quality standards.

Compliance & Regulatory Coordination

• Ensure compliance with Philippine Ports Authority (PPA), Department of Environment and Natural Resources (DENR), Local Government Units (LGUs), and other regulatory bodies.
• Support the company in maintaining its Foreshore Lease Agreement (FLA), Permit to Operate (PTO), and other contractual obligations with the government.
• Ensure that all environmental, health, safety, and security (HSSE) regulations are met.
• Coordinate with its joint venture partner/s for regulatory audits, permit renewals, and safety inspections.

Financial & Budget Management

• Oversee the Major Operational Expenditure (OPEX) budget, ensuring cost efficiency and adherence to the 60%-40% financial split (The company-SPC).
• Monitor operational costs, ensure accurate reporting, and manage third-party service provider expenses.
• Propose and justify capital expenditure (CAPEX) requirements for jetty improvements.

Team Leadership & Stakeholder Coordination

• Manage, mentor, and train Operations Team personnel, ensuring skill development and performance excellence.
• Act as the primary point of contact for OPCOM, providing operational updates and recommendations.
• Facilitate collaboration between the company and SPC personnel and align objectives.
• Ensure effective coordination with third-party contractors, suppliers, and consultants.

Safety & Risk Management

• Develop and Enforce strict HSSE policies to maintain a safe and secure jetty environment.
• Conduct risk assessments and implement measures to mitigate operational hazards.
• Develop contingency plans for emergency response and crisis management.

Performance Monitoring & Reporting

• Establish and monitor KPIs for jetty efficiency, safety, and compliance.
• Provide regular reports to OPCOM on operational performance, issues, and recommendations.
• Ensure accurate record-keeping of throughput volumes, incidents, and financial expenditures.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Engineering, Maritime Studies, Logistics, or a related field.
• Minimum 8-10 years of experience in terminal operations, port management, or oil & gas logistics.
• Strong knowledge of maritime regulations, PPA requirements, and HSSE standards.
• Experience in managing joint ventures, multi-stakeholder operations, or shared infrastructure projects.
• Proven ability to manage budgets, financial reporting, and cost optimization.
• Strong leadership and stakeholder management skills.

PREFERRED QUALIFICATIONS:

• Previous experience working with Shell, other oil & gas companies, or port/terminal operators.
• Knowledge of foreshore lease agreements and port asset transfer regulations.
• Certifications in HSSE, PPA compliance, or terminal operations management.

KEY COMPETENCIES:

• Strategic Leadership – Align jetty operations with the company-SPC objectives.
• Operational Excellence – Ensure smooth and cost-effective jetty throughput operations.
• Regulatory Acumen – Understanding of PPA, environmental, and maritime laws.
• Financial Discipline – Manage budgets, optimize costs, and track expenditures.
• Safety & Risk Management – Commitment to HSSE and risk mitigation.
• Stakeholder Coordination – Managing multi-party joint ventures and external agencies.

REPORTING STRUCTURE:

• Reports to: Operating Committee (OPCOM)
• Direct reports: Operations Team
• Liaises with: the company and SPC management, PPA, regulatory agencies, third-party contractors

Posted today

About Dyson

Dyson is a global technology company renowned for inventing and manufacturing differentiated, high-performing products, from vacuum cleaners and purifiers to personal care and lighting. With a relentless focus on innovation, advanced R&D, and operational excellence, Dyson employs more than 14,000 people globally. Philippines is a strategic hub for Dyson's manufacturing, engineering, and supply chain operations. Join us in driving our next phase of global growth and transformation.

As we expand our global operations footprint, we seek exceptional leaders to drive excellence in our outsourced manufacturing partnerships.

Role Summary

The Senior Operations Manager, Outsourced Operations, reports directly to the Head of Operations in the Philippines and is accountable for the end-to-end management of Dyson's outsourced manufacturing operations in the Philippines. This Senior Manager role leads operational execution, escalates and resolves challenges in partnership delivery, embeds continuous improvement, and is a role model for Dyson's high-performance culture and values.

Key Responsibilities

• Strategic Operational Leadership: Direct and manage all outsourced manufacturing operations across Dyson categories (Floor Care, Beauty, and others) within the region, delivering high-mix, complex products to world-class standards.
• Partner Engagement: Build and cultivate strong, executive-level relationships with C-level leaders at partner organizations. Serve as Dyson's primary contact for operational execution, escalation, and issue resolution to maintain aligned, high-performing partnerships.
• Factory Management & Compliance: Oversee end-to-end factory performance, championing operational excellence, compliance with all Dyson requirements, and local regulations in CSER (Corporate Social & Environmental Responsibility), health & safety, and ethical standards.
• KPI & Process Management: Define, implement, and continuously improve rigorous operational KPIs (including OTIF, quality, cost, yield, and throughput). Lead due diligence to ensure robust reporting, auditing, and analytical frameworks.
• Continuous Improvement & Excellence: Embed a culture of continuous improvement through world-class manufacturing methodologies (lean, Six Sigma, 5S, Kaizen, Hoshin Kanri). Lead waste reduction, process optimization, and efficiency programs to deliver better cost, quality, and speed.
• People Leadership & Capability Building: Inspire, mentor, and develop both direct and indirect teams (including partner teams), fostering a people-centered leadership style. Actively develop talent, build a culture of accountability, and champion diversity and inclusion.
• Change & Risk Management: Proactively identify, communicate, and mitigate risks—including those arising from new product introductions, technology transfers, and process changes. Lead the operational response for critical escalations.
• Stakeholder Management: Coordinate cross-functional teams within Dyson and with external partners, ensuring seamless operational delivery and alignment with business strategies.
• Rapidly assess and stabilize partner manufacturing output, delivering on-time, in-full (OTIF) results.
• Establish best-in-class operational reporting, issue management, and escalation processes.
• Drive measurable improvement in KPIs (quality, yield, cost, efficiency).
• Lead continuous improvement and cost-reduction initiatives across all factories.
• Ensure full compliance with Dyson's CSER, health and safety, and reporting standards.
• Build strong, collaborative working relationships with C-level partner executives.

Required Experience & Qualifications

• Minimum 10 years' senior leadership experience in electronics or contract manufacturing operations, with a demonstrable track record operating in high-mix, complex manufacturing environments.
• Bachelor's degree (or higher) in Engineering, Operations Management, or a related technical discipline.
• Deep proficiency in world-class manufacturing methodologies: Lean, Six Sigma, 5S, Kaizen, Hoshin Kanri, and robust operational excellence practices.
• Experience managing both direct and indirect teams, with outstanding influencing and stakeholder engagement skills.
• Proven capability to independently challenge, influence, and collaborate with senior leadership, both within Dyson and with external partners.
• Deep understanding of risk management, compliance (CSER, EHS), and process optimization in manufacturing operations.
• People-centered leader; outstanding track record in developing talent, building inclusive cultures, and modeling best-in-class leadership behaviors.
• Results-driven, adaptable, self-motivated, and able to excel under pressure in a fast-paced, dynamic environment.
• Exceptional communicator with fluency in written and spoken English; proficiency in Chinese (Mandarin or Cantonese) is advantageous.

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.