ITSM Process Owner
3 weeks ago
Location: Taguig Work Setup: Hybrid (4 times a month RTO) Headcount: 1 Shift: Mid Shift Status: Hiring ASAP Responsibilities Drive the delivery of Enterprise Technology reporting and service level agreement requirements Drive the development of Service Delivery Dashboards for IT stakeholders to review the effectiveness of defined processes Create and maintain the Reporting and Service Level Agreement (SLA) policy manual Design, deliver and maintain the ownership of reporting for defined Enterprise Technology Governance meetings Oversight for the delivery of Enterprise Technology Power BI dashboards Responsible for the development of quality Reporting and SLA Knowledge articles Engage with the customer community via outreach programs for technology awareness, knowledge enhancement, and IT communications. Requirements 3 to 5 years of prior experience in a process ownership role or as a manager of a service governance organization Experience leading a horizontal organization responsible for developing, revising, and executing operational-level ITSM processes Lifecycle management of ITSM processes at the enterprise level Experienced in creating reports through Power BI Dashboard #J-18808-Ljbffr
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ITSM Process Owner
1 week ago
Taguig, Philippines HR TechX Corp. Full timeJoin to apply for the ITSM Process Owner role at HR TechX Corp. The ITSM Service Level Agreement (SLA) and Reporting manager is responsible for requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly...
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ITSM Process Owner
1 week ago
Taguig, National Capital Region, Philippines New York Global Consultants Inc. (NYGCI) Full time ₱900,000 - ₱1,200,000 per yearQualificationsThe RequirementBachelor's degree in Information Technology, Computer Science, or a related field3-5 years prior experience in a process ownership role or manager of a service governance organizationPreviously led horizontal organization responsible for the development, revision, and execution of operational level ITSM processesLifecycle...
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ITSM Process Owner
3 weeks ago
Taguig, Philippines Hrtx Full timeThe ITSM Service Level Agreement (SLA) and Reporting manager is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box for...
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ITSM Process Owner
18 hours ago
Taguig, Philippines Cobden & Carter International Full timeDescription The ITSM Service Level Agreement (SLA) and Reporting manager is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box...
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ITSM Process Owner
2 weeks ago
Taguig, National Capital Region, Philippines WTW Full timeDescriptionThe ITSM Service Level Agreement (SLA) and Reporting manager is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box...
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ITSM Process Owner
2 weeks ago
Taguig, National Capital Region, Philippines Willis Towers Watson Full time ₱1,500,000 - ₱2,500,000 per yearThe ITSM Service Level Agreement (SLA) and Reporting manager is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box for...
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ITSM Process Owner
3 days ago
Taguig, National Capital Region, Philippines Hrtx Full time ₱900,000 - ₱1,200,000 per yearThe ITSM Service Level Agreement (SLA) and Reporting manager is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box for...
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ITSM Process Owner
5 days ago
Taguig, National Capital Region, Philippines People Matter PH Full time ₱1,800,000 - ₱3,600,000 per yearThe ITSM Service Level Agreement (SLA) and Reporting manager is responsible for the requirement gathering, oversight of development, management of communication, maintaining of SLA and reporting definitions and delivery of inputs to Service Governance meetings. This role requires a highly self-motivated independent thinker to look outside the box for...
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ITSM Process Owner
1 week ago
Taguig, Philippines WTW Full timeITSM Process Owner - Reporting and Metrics WTW Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the ITSM Process Owner - Reporting and Metrics role at WTW ITSM Process Owner - Reporting and Metrics WTW Taguig, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for...
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ITSM Process Owner
7 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,000,000 - ₱1,500,000 per yearLocation: Taguig Work Setup: Hybrid (4 times a month RTO) Headcount: 1 Shift: Mid Shift Status: Hiring ASAP Responsibilities:Drive the delivery of Enterprise Technology reporting and service level agreement requirements Drive the development of Service Delivery Dashboards for IT stakeholders to review the effectiveness of defined processes Create...
