
Customer Success
5 days ago
Customer Success & Solutions Specialist (CSS)
Location: Makati, Philippines
WIZ.AI invites fresh graduates to join as Customer Success & Solutions Specialist (CSS) — where you'll help top brands turn AI conversations into business results.
At WIZ.AI , we build smart voice AI that helps businesses communicate with customers in a more natural and efficient way. As a CSS Specialist, you help design and improve AI-powered conversations that solve real business problems. From onboarding to optimization, you'll play a key role in making our bots smarter and driving measurable results for clients and their customers.
What You’ll Work On- Design AI conversations that fit different industries and users
- Decide when and how bots should engage – and what they should say
- Test, improve, and fine-tune bot performance
- Use data and feedback to make the bots smarter
- Work with internal teams to roll out new solutions
- Support clients through onboarding and training
Who can apply
- Recent grads from any major (Business, IT, Communications, Engineering, etc.)
- Great communication in English and Filipino (Philippines); Chinese is a plus
- Curious, fast learner, and problem solver
- Passionate about how people, business, and tech come together
- Driven and ready to grow in a fast-paced environment
Ready to kickstart your AI career?
Apply now and join the WIZ.AI CSS Graduate Program .
- Let’s build the future of customer experience — one smart conversation at a time.
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