Customer Success

4 weeks ago


Makati, Philippines WIZ.AI Full time

Customer Success & Solutions Specialist (CSS)

Location: Makati, Philippines

WIZ.AI invites fresh graduates to join as Customer Success & Solutions Specialist (CSS) — where you'll help top brands turn AI conversations into business results.

At WIZ.AI , we build smart voice AI that helps businesses communicate with customers in a more natural and efficient way. As a CSS Specialist, you help design and improve AI-powered conversations that solve real business problems. From onboarding to optimization, you'll play a key role in making our bots smarter and driving measurable results for clients and their customers.

What You’ll Work On
  • Design AI conversations that fit different industries and users
  • Decide when and how bots should engage – and what they should say
  • Test, improve, and fine-tune bot performance
  • Use data and feedback to make the bots smarter
  • Work with internal teams to roll out new solutions
  • Support clients through onboarding and training

Who can apply

  • Recent grads from any major (Business, IT, Communications, Engineering, etc.)
  • Great communication in English and Filipino (Philippines); Chinese is a plus
  • Curious, fast learner, and problem solver
  • Passionate about how people, business, and tech come together
  • Driven and ready to grow in a fast-paced environment

Ready to kickstart your AI career?

Apply now and join the WIZ.AI CSS Graduate Program .

  • Let’s build the future of customer experience — one smart conversation at a time.
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