Associate Director

3 weeks ago

Taguig, Philippines Sun Life Full time

Associate Director - Testing Accountable for Talent Management and Best Practices: Partners with Delivery Leaders to gain an understanding of business partner needs/strategies and develop the supporting resource plans Accounts for resource demand issues resolution by executing the defined conflict resolution process Accountable for forecasting current and future skill requirements. Accountable for staff assignments to projects and support teams Partners with Delivery Leaders to ensure appropriate succession planning is being executed to avoid/eliminate key person situations. Accountable for engagement and deployment of contractors Accountable for deployment of offshore resources when used for staff augmentation. Accountable for recruitment and selection process In partnership with Delivery Leaders and other Practice Leaders, develops strategy for meeting current and future business needs. Best Practices Works with AQE and EQEP with implementing global metrics, process and best practices Ensures the application/implementation of AQE/EQEP processes and best practices by aligning with Market IT and Business. Stays current with internal IT processes and best practices Influences and supports the elimination of non-value-adding tasks; supports Brighter way Manages and develops the assigned resource pool Participates in promotion reviews of all staff within Market Fixed Resources. Establishes activities to facilitate information sharing and skills development across the practice. Manages compensation processes for the resource pool, ensuring consistency and equity of compensation both within AQE and across the IT organization. Prepares, manages and controls resource pool budget for education, compensation, contractors, overtime, workstation hardware and software, telephone, rewards and recognition, etc. Produces the reports required to measure the success of AQE according to defined service levels Individual career and professional development Advises/coaches on both IT skills and SLF core competencies and/or identifies coaches/mentors. Supports development of individual development plans and career goals of direct reports. Provides a consistent tool and process to collect multi-source performance feedback. Accountable for performance management according to SLF policies, conducting regular performance reviews. Accountable for individual promotions, salary increases and bonuses. Manages performance issues and terminate individuals as required. Qualifications Bachelor’s degree in any IT-related field 15+ years’ relevant experience in Testing Must have people management experience, handling big teams with multiple capabilities Must have experience in Enterprise QE and Automation Frameworks and Lifecycle Testing Strong experience in coaching and mentoring team members Excellent communication skills, able to converse with people across different levels in the organization With strong grit, passion, patience, resilience, and determination Preferred Skills qTest TOSCA Selenium Appium pyETL ReadyAPI K2View AEP Automation Best Practices QE Training on tools usage, scripting, and standards Shared Non-Functional Testing Seniority level Director Employment type Full-time Job function Information Technology Industries Financial Services, Technology, Information and Media, and IT Services and IT Consulting #J-18808-Ljbffr

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